About us
🚀 Join our team at Foundever! 🚀
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!
🌟 Customer Service Specialist with Czech and Slovak 🌟
Fully remote work mode from Poland.
Your daily tasks:
✅ Providing the highest level of customer service (contact with clients via phone and e-mails);
✅ Meeting targets set by the client and management;
✅ Following company policies and procedures, ensuring quality;
✅ Performing daily tasks in an efficient and timely manner;
What do we expect from you?
🌍 Language: Proficiency in Czech (native level) and advanced knowledge of English (B2 level);
💼 Experience: Customer Service experience is a must, great if you have experience in technology focused roles;
💻 Technology: Knowledge of MS Office and developed computer skills;
🌞 Personality: Motivated, enthusiastic.
Advantages will be:
📝 Ability to prioritize and plan;
💪 Independence AND ability to work with minimal supervision;
🔧 Tech savvy background, ability to solve problems, troubleshooting skills;
🔍 Attention to detail;
Working conditions:
📜 Type of contract you choose yourself (freelance contract for students and employment contract for other employees);
🏢 Working from the comfort of your own home;
🌞 Day shifts from Monday to Friday only, no weekend shifts.
We offer:
💸 Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);
💊 Private Medicover healthcare;
🏆 Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
📈 Professional development through training and cross-location cooperation at the international level.
