Asset Recovery Representative - North Chicago

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

About the Role:

Serve as the primary point of contact within the assigned territory for known and new locations interacting with CHEP assets, building and managing relationships to ensure successful asset recovery.

Develop and maintain relationships with pallet recyclers and non-participating distributors (NPD), ensuring compliance with CHEP’s asset ownership and recovery processes.

Collaborate with internal teams to coordinate third-party collections and resolve issues related to asset recovery and compliance.

Key Responsibilities may include:

• Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network.
• Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network.
• Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly.
• Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals.
• Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery.
• Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution.
• Clearly communicate CHEP’s ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection.
• Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges.

Position Purpose:

This individual will utilize a company owned vehicle (box truck, flatbed or similar) to assume full territory responsibility for all CHEP assets in the assign territory (North Chicago, IL).

Incumbent will work closely with Logistics Coordinators and other CHEP employees with the aim of identifying and recovering CHEP equipment in the possession of nonparticipating distributors, pallet dealers, and other unsigned companies or persons. Additionally, this position will be responsible for establishing new relationships with nonparticipating distributors as well as identifying new sales opportunities for the CHEP network.

Qualifications/Experience:

-AA degree or equivalent work experience.

-Minimum 2 years route sales and/or customer service
-Must be willing and able to lift 65lbs on a regular basis
-Must have a clean motor vehicle driving record
-Must be able to obtain a DOT Medical card with no restrictions

-Bilingual (English/Spanish) preferred, not required.

Skills and Knowledge:

Prior workplace field experience in Operations, Sales, or Customer Service
•Excellent selling and interpersonal skills
•Personal computer skills with an emphasis on Microsoft Excel and Word
•Capable of maintaining and organizing a home office
•Ability to manage funds pertaining to business expenses
•Possess time management skills

Remote Type

Skills to succeed in the role

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.