Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proven experience in technical support or engineering roles., Strong problem-solving skills and ability to troubleshoot complex issues., Excellent communication and interpersonal skills..

Key responsibilities:

Lead a team of support engineers to resolve customer issues.

Develop and implement support processes and best practices.

Collaborate with product teams to improve product functionality.

Provide training and mentorship to junior support staff.

LSEG (London Stock Exchange Group) is a diversified international markets infrastructure business —earning our clients’ trust for over 300 years. That legacy of customer-focused excellence ensures that you can rely on our expertise in capital formation, intellectual property and risk and balance sheet management. As global leaders in financial indexing, benchmarking and analytic services, we offer unrivalled access to international capital markets. Our high-performance technology solutions enable companies worldwide to access funds for growth and development. And with our Data & Analytics, Capital Markets and Post Trade divisions, we provide a comprehensive, integrated suite of trusted financial market infrastructure services that help our customers pursue—and achieve—their ambitions. You can count on our open access model for unparalleled partnership, flexibility, stability, and support across all of our businesses. That’s how we make a difference— ensuring people can meet their potential—worldwide.

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