Bachelor's degree in Business Administration or related field., Proven experience in account management or customer service roles., Strong communication and negotiation skills., Ability to analyze customer needs and provide tailored solutions..
Key responsibilities:
Manage and renew customer accounts to ensure satisfaction and retention.
Conduct regular check-ins with clients to assess their needs and address any issues.
Prepare and present reports on account status and renewal opportunities.
Collaborate with sales and support teams to enhance customer experience.
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Microblink is a global leader in AI-powered computer vision software. With a bold vision to bring the benefits of AI to every person on earth, we partner with organizations that believe speed, ease of use, and customer experience are the primary drivers of value.
With products in digital identity and commerce, we develop and deliver a variety of SDKs and APIs for capturing, extracting and transforming data and eliminating manual entry. With more than 450 clients across banking & financial services, insurance, telecom, CPG, market research and retail, and offices in the US, Europe, and Asia, Microblink is a global company with local insights. Our technology touches hundreds of millions of people with over 700M identity documents and 3 billion transactions processed every year. Learn more at www.microblink.com.