Offer summary

Qualifications:

Technical degree in IT or related field., Experience in troubleshooting and support for hardware and software issues., Strong communication skills for client interaction., Ability to work in a team and manage time effectively..

Key responsibilities:

Provide second-line technical support to clients.

Diagnose and resolve technical issues in a timely manner.

Document support processes and solutions for future reference.

Collaborate with first-line support and other teams to improve service quality.

We automate, digitize and transform the way people bank and shop. We offer proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for financial and retail customers. Consumer behavior is changing rapidly; people are empowered and connected and expect unprecedented service and convenience. The world is “always on” – a digital era requiring us to orchestrate touchpoints in ways that meet and exceed the 24/7 automation needs of the banking and retail worlds. Diebold Nixdorf employs approximately 21,000 employees in more than 130 countries worldwide. We are publicly traded on the New York Stock Exchange under the symbol “DBD.” Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation

Required profile