High school diploma or equivalent required., Experience in customer service or billing support preferred., Strong communication and problem-solving skills are essential., Proficiency in using billing software and Microsoft Office Suite is a plus..
Key responsibilities:
Assist customers with billing inquiries and issues.
Process billing adjustments and refunds as needed.
Collaborate with the finance team to ensure accurate billing records.
Provide support for billing-related software and tools.
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Ruby Labs is a leading tech company that creates innovative consumer products across the health, education, and entertainment sectors. Our journey began in 2018 in London, UK, as a collaboration between two friends with extensive expertise in business, technology, and marketing.
From the start, our vision has been to build a world-class tech company that develops category-leading products used by millions of users worldwide. We aim to create easily accessible platforms that offer engaging and valuable experiences across various aspects of people's lives. Since our launch, we've successfully brought seven consumer products to the global market, each addressing unique needs in health, education, or entertainment.