Bachelor's degree in Business Administration or related field., Proven experience in service delivery management or similar roles., Strong understanding of invoice processing and payment systems., Excellent communication and leadership skills..
Key responsibilities:
Oversee the end-to-end service delivery for the Invoice to Pay process.
Collaborate with cross-functional teams to ensure timely and accurate invoice processing.
Monitor performance metrics and implement improvements as needed.
Act as the primary point of contact for client inquiries and escalations.
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