Currently pursuing a degree in Computer Science or a related field., Strong understanding of IT support and troubleshooting techniques., Excellent communication skills, both verbal and written., Familiarity with operating systems and networking concepts..
Key responsibilities:
Provide first-level support for IT-related issues.
Assist in troubleshooting hardware and software problems.
Document and track support requests in the ticketing system.
Collaborate with senior engineers to resolve complex issues.
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