Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proven experience in technical support or IT support roles., Strong problem-solving skills and attention to detail., Excellent communication and interpersonal skills..

Key responsibilities:

Provide technical support to clients and resolve issues promptly.

Document and track support requests using ticketing systems.

Collaborate with cross-functional teams to improve support processes.

Conduct training sessions for clients on product usage.

We are Worldline. We help businesses of all shapes and sizes to accelerate their growth journey – quickly, simply, and securely. With advanced payments technology, local expertise and solutions customised for hundreds of markets and industries, Worldline powers the growth of over one million businesses around the world.

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