IT Incident Management Officer (24/7 Shift Rotation)
Offer summary
Qualifications:
Bachelor's degree in Information Technology or related field., Experience in IT service management and incident response., Strong analytical and problem-solving skills., Excellent communication and teamwork abilities..Key responsibilities:
- Monitor and manage IT incidents on a 24/7 basis.
- Coordinate with technical teams to resolve incidents promptly.
- Document incident reports and maintain accurate records.
- Communicate with stakeholders regarding incident status and resolution updates.
Required profile
Experience
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