Offer summary

Qualifications:

Currently pursuing a degree in Computer Science or a related field., Strong problem-solving skills and attention to detail., Familiarity with technical support processes and customer service principles., Basic knowledge of networking and software troubleshooting..

Key responsibilities:

Assist in resolving technical issues for clients via phone and email.

Document and track support requests in the ticketing system.

Collaborate with senior technicians to improve support processes.

Participate in training sessions to enhance technical knowledge.

Athens Exchange Group provides support to the Greek Capital Market. Operates the organized equities and derivatives markets, the alternative market, performs clearing and settlement of trades and participates also in the Energy Market since 2019. The Group offers financing tools and solutions to companies, expands investor choice by providing a safe, stable and easy environment in full alignment with international practices and the European regulatory framework.

Required profile