Bachelor's degree in Computer Science or related field., Strong knowledge of software applications and technical support., Excellent problem-solving skills and attention to detail., Ability to communicate effectively with clients and team members..
Key responsibilities:
Provide technical support for software applications to clients.
Conduct training sessions for users on application features.
Collaborate with development teams to resolve technical issues.
Prepare and maintain documentation for application processes.
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We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, move, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs, and built to respond flexibly to their fast-changing reality. We accelerate every customer’s ambitions, whether to grow and transform, or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses.