Bachelor's degree in Business Administration or related field., Proven experience in category management or customer experience roles., Strong analytical skills and ability to interpret data., Excellent communication and interpersonal skills..
Key responsibilities:
Develop and implement category strategies to enhance customer experience.
Analyze market trends and customer feedback to inform decision-making.
Collaborate with cross-functional teams to optimize product offerings.
Monitor performance metrics and report on category performance regularly.
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We help our clients and colleagues grow β and our communities thrive β by protecting and promoting Possibility. We seek better ways to manage risk and define more effective paths to the right outcome. We go beyond risk to rewards for our clients, our company, our colleagues, and the communities in which we serve.
Marsh is the worldβs leading insurance broker and risk advisor. With over 45,000 colleagues operating in 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the worldβs leading professional services firm in the areas of risk, strategy and people. With annual revenue nearly $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.