Offer summary

Qualifications:

High school diploma or equivalent required., Experience in customer service or call center environment preferred., Strong communication and interpersonal skills are essential., Ability to work in a fast-paced environment and handle multiple tasks..

Key responsibilities:

Assist customers with inquiries and provide information about services.

Resolve customer complaints and issues in a timely manner.

Document customer interactions and maintain accurate records.

Collaborate with team members to improve customer satisfaction.

Multinazionale fondata nel 1998, con circa 4.000 dipendenti, 5 siti in tre differenti nazioni (Italia, Romania e Brasile), che opera in diversi mercati: telco, media, energy, banking e public sector. Gestisce un portafoglio diversificato di servizi outsourcing quali Contact Center Teleselling, Servizi di Customer Care Digitali, Soluzioni di Big Data Analytics.

Required profile