High school diploma or equivalent required., Strong communication and interpersonal skills are essential., Experience in customer service or account management preferred., Proficiency in Microsoft Office Suite and CRM software is a plus..
Key responsibilities:
Manage customer accounts and ensure satisfaction with services.
Assist clients with inquiries and resolve issues promptly.
Prepare reports on account status and customer feedback.
Collaborate with sales and support teams to enhance customer experience.
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Founded in 1962 and a public company since 1983, Raymond James Financial, Inc. is a Florida-based diversified holding company providing financial services to individuals, corporations and municipalities through its subsidiary companies engaged primarily in investment and financial planning, in addition to capital markets and asset management. The firm's stock is traded on the New York Stock Exchange (RJF).
Through its three broker/dealer subsidiaries, Raymond James Financial has approximately 8,600 financial advisors throughout the United States, Canada and overseas. Total client assets are $1.13 trillion (as of 6/30/2022).
Raymond James has been recognized nationally for its community support and corporate philanthropy. The company has been ranked as one of the best in the country in customer service, as a great place to work and as a national leader in support of the arts.