Senior Service Desk Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Bachelor's degree in IT or related field., Proven experience in a service desk or technical support role., Strong problem-solving skills and attention to detail., Excellent communication and interpersonal skills..

Key responsibilities:

  • Provide technical support to end-users via phone, email, and in-person.
  • Troubleshoot and resolve hardware and software issues.
  • Document and track support requests in the ticketing system.
  • Collaborate with other IT teams to improve service delivery.

Lee County Clerk of the Circuit Court & Comptroller logo
Lee County Clerk of the Circuit Court & Comptroller http://leeclerk.org
201 - 500 Employees
See all jobs

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Help Desk Technician Related jobs