Offer summary

Qualifications:

6+ years of hands-on development experience with ServiceNow, particularly in ITSM modules., Strong proficiency in JavaScript, Glide API, and REST/SOAP web services., Experience with ServiceNow IntegrationHub, Flow Designer, and MID Server., Familiarity with authentication methods such as OAuth2.0 and SAML..

Key responsibilities:

Develop, configure, and customize ServiceNow ITSM modules including Incident, Problem, Change, and Request.

Design and implement integrations between ServiceNow and other enterprise systems using various integration tools.

Collaborate with internal stakeholders to gather integration requirements and implement solutions.

Monitor and troubleshoot integrations to ensure data accuracy and platform stability.

Job description

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Job Title: ServiceNow ITSM Developer – Integration Specialist
Remote
Contract

Job Summary:
We are seeking an experienced ServiceNow ITSM Developer with a strong background in systems integration to join our IT Service Management team. The ideal candidate will have deep expertise in implementing and customizing the ServiceNow platform, particularly within ITSM modules, and experience integrating ServiceNow with third-party systems and enterprise applications.

Key Responsibilities:

Develop, configure, and customize ServiceNow ITSM modules including Incident, Problem, Change, Request, CMDB, and Knowledge.
Design and implement integrations between ServiceNow and other enterprise systems (e.g., Azure, AWS, Jira, SAP, SCCM, Active Directory) using REST, SOAP, MID Servers, IntegrationHub, and other integration tools.
Create and maintain scripts (Client Scripts, Business Rules, Script Includes, etc.) and workflows to automate processes.
Collaborate with internal stakeholders and technical teams to gather integration requirements and implement scalable, secure solutions.
Monitor and troubleshoot integrations to ensure data accuracy and platform stability.
Participate in Agile/Scrum development processes including sprint planning, stand-ups, and retrospectives.
Maintain proper documentation and follow change control processes for code deployments.
Stay updated with the latest ServiceNow features and best practices, particularly in ITSM and integration capabilities.

Required Skills and Qualifications:

6+ years of hands-on development experience with ServiceNow, especially within ITSM modules.
Strong proficiency in JavaScript, Glide API, and REST/SOAP web services.
Experience with ServiceNow IntegrationHub, Flow Designer, and MID Server.
Familiarity with authentication methods (OAuth2.0, Basic Auth, SAML, etc.).
Knowledge of CMDB and data modeling principles.
Experience integrating ServiceNow with monitoring tools (e.g., SolarWinds, Splunk), ITOM tools, or CI/CD pipelines is a plus.
Strong problem-solving and debugging skills.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

Required profile