US Citizenship and current Tier 5 SSBI favorably adjudicated clearance required., Minimum of 1 year experience in reviewing federal background investigations and ensuring case completeness., High School diploma with advanced training and 2-4 years of relevant experience preferred., Strong organizational, communication, and customer service skills are essential. .
Key responsibilities:
Review federal background investigation cases using a computer reporting system.
Ensure cases meet customer requirements and submit them for final review.
Communicate with field staff regarding case issues and assist with quality audits.
Identify trends in case deficiencies and collaborate with management and field staff to resolve issues.
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Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Program Overview
RDG (Risk Decision Group) provides nationwide background investigations compliant with national government standards to include support of continuous vetting for over 110 government agencies.
About The Role
Peraton is seeking to fill a critical role for an experienced Review Specialist.
This position is100% remote.
In this role the Reviewer will be responsible for the following:
Reviews federal background investigations cases utilizing a computer reporting system.
Reviews the case to ensure it is complete and meets customer requirements.
Submits the case to the customer for final review.
Communicates with field staff regarding any case issues.
May assist with quality audits and on the job training/mentoring for new employees.
Maintains knowledge and familiarity with relevant terminology, policies and procedures of the procedures as outlined by the contract/customer.
Assists the field investigations unit in reworking deficient cases.
Uses the Internet to research addresses and phone numbers.
Reviews reports of investigation for contract compliance.
May complete rebuttals on deficient notices to try to get the deficient rating overturned.
Identifies and tracks common trends for reopens and communicates trends to management.
Assists in identifying information that needs to be discussed with customer for clarification.
Works closely with Field Managers, Contract Liaisons and Field Investigators to complete cases to client specifications and timeliness parameters.
Provides clarification to the field staff concerning deficient notifications.
Under general supervision, capable of performing all jobs including the most complex.
Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practices.
Work is checked since errors may cause delay or expense.
May assist and train less experienced personnel.
Qualifications
Required:
US Citizenship
Current Tier 5 SSBI favorably adjudicated clearance
1+ years of experience reviewing federal background investigations cases utilizing a computer reporting system.
1+ years of experience reviewing cases to ensure it is complete and meets customer requirements.
1+ years of experience submitting cases to the customer for final review.
1+ years of experience communicating with field staff regarding case issues
High School plus advanced training, and 2-4yrs of experience
Ability to exercise good judgement and make independent decisions, ability to interact with a variety of individuals and personalities professionally and effectively, Must be dependable, highly responsible and have exceptional customer services skills
Demonstrated ability to work effectively and efficiently in a fast paced, changing environment with limited supervision
Sit for long periods of time
Lift and move up to 25 pounds
Must have excellent organizational, scheduling and prioritizing skills
Must be able to problem solve and trouble shoot issues with team and scheduling
Preferred:
Bachelor's Degree
1+ years experience reviewing cases on the IC contracts
Accurate and efficient typing capabilities (40+ WPM recommended) and ability to work within multiple computer programs concurrently
Intermediate to advanced Microsoft Office skills (Word, Excel, Outlook)
Proficient writing and communication skills
#RDG
SCA / Union / Intern Rate or Range
$22.50 - 28.69
Details
Target Salary Range: SCA / Union / Intern
EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.