High School graduation or equivalent required., Two years of experience in patient accounting, customer service, or a related office environment., Equivalent education or experience may be considered., Strong analytical skills and ability to meet deadlines are essential..
Key responsibilities:
Edit and prepare various billing forms according to regulatory or payer requirements.
Analyze unresolved accounts and take action on payer denials.
Communicate with staff, patients, and third-party payers regarding account statuses.
Update patient demographic and financial information in applicable systems.
Report This Job
Help us maintain the quality of our job listings. If you find any issues with this job post, please let us know.
Select the reason you're reporting this job:
Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world. Located minutes from downtown Seattle, the main UW campus provides gorgeous views of the Cascade and Olympic mountain ranges and, every spring, attracts visitors from all over to world who come to witness the blooming of its cherry blossom trees.
As the state’s flagship university, the UW serves more students than any other institution in the Northwest. In addition to its Seattle campus, the University has thriving campuses in Tacoma and Bothell and a robust professional and continuing education program.
Anyone can enjoy and be enriched by all the UW has to offer, including world-class libraries, art, music, drama, sports and the highest quality medical care in Washington state.
Being public also means being engaged with our communities, and through knowledge and discovery we are elevating the quality of lives of others.
Department: UW MEDICINE - PATIENT FINANCIAL SERVICES
Posting Date: 04/30/2025
Closing Info: Closes On 05/13/2025
Salary: $3,861 - $5,521 per month
Shift: First Shift
Notes: This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here ( https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-2022-V1_a11y.pdf)
UW Medicine's Patient Financial Services department
has an outstanding opportunity for a
Patient Account Representative 2
WORK SCHEDULE
100% FTE, 40 hours per week
100% Remote
Day Shift JOB RESPONSIBILITIES
Edit and/or prepare UB, CMS 1500, ADA and other utilized billing forms according to regulatory or payer requirements
Analyze and take action on unresolved accounts, including payer denials.
Analyze financial information provided by patients to determine their ability to make payments or qualify for financial assistance
Analyze credit balance accounts to determine and take appropriate action
Ability to meet deadlines and departmental quality and performance standards
Prepare Accounts Receivable adjustments
Utilize available resources to obtain eligibility information.
Update patient demographic, financial and payer information in applicable systems
Communicate with Medical Centers' staff, patients and/or third-party payers
Review the status of the entire patient account and exercise judgment to determine appropriate course of action for resolution REQUIRED QUALIFICATIONS High School graduation or equivalent AND two years of experience in patient accounting, customer service, or a related office environmentOREquivalent education/experience. ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.