Account Manager

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Phenomenex, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Phenomenex isn’t your typical scientific company. Founded nearly 40 years ago, Phenomenex is a global technology leader committed to developing novel analytical chemistry solutions that solve the separation and purification challenges of researchers, advancing the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. Be part of our global success and together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Learn about the Danaher Business System which makes everything possible.

The account manager is responsible for managing the assigned territory through meeting and exceeding sales, and unit goals and nurturing relationship with accounts and Phenomenex product users. This position reports to the Country Sales Manager – Japan and is part of the sales team located in Tokyo and be fully remote. 

In this role, you will have the opportunity to:

• Conduct on-site customer visits to provide technical information on chromatography-related products and services. 
• Nurture relationship with accounts and their users through both on-site and remote (phone, virtual) technical consultative advice on a regular and ongoing basis
• Ensure that the assigned territory meets sales and unit goals, eventually gain market share against competitors and ensure sustainable growth
• Maintain discipline in Funnel Management, which involves timely accurately updates to the CRM
• Contribute to accurate Order and Sales forecast

The essential requirements of the job include:

• Higher education in Life Science: preferably a master’s degree, ideally a PhD, because the role involves serving researchers in the pharmaceutical industry
• Rich hands on experience with HPLC in a wet lab setting (pharma lab, clinical lab, academia,  etc), with motivation to further deepen technical knowledge in chromatography
• Previous customer-facing experience, specifically interacting with researchers in biologics, ideally in a sales role at an HPLC supplier
• Eagerness to learn (technical, business, industry, Danaher Business System, English, etc)
• Agility, resilience, and negotiation

Language requirements:

Fluent in Japanese, regardless of nationality. Proficiency in English will aid success in the role and also in career development within Danaher group in the long term, while not immediately necessary

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role
Up to 75% mainly in assigned Territory. Occasional Overseas travels based on any company meetings.

It would be a plus if you also possess previous experience in:

• Application support or technical sales role at an HPLC supplier

Phenomenex, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Phenomenex we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Phenomenex can provide.

あなたの可能性を最大限に引き出して、一緒にライフサイエンス、診断、バイオテクノロジーの分野に貢献しませんか。

Phenomenexはどこにでもある科学企業ではありません。約40年の歴史を誇り、研究者が直面する分離・精製の課題を解決する革新的な分析化学ソリューションの開発に尽力するグローバルテクノロジーリーダーです。科学分析の未来を前進させ、食品、水、シャンプー、さらには風邪薬といった生活必需品の品質確保に貢献しています。私たちと共にグローバルな成功チームの一員となり、人々の健康を守り向上させる基礎研究、開発、そしてそこから生まれるソリューションを世の中に届けることを加速させていきましょう。

アカウントマネージャー（テクニカルセールスコンサルタント）は、担当地域における売上目標およびユニット目標の達成と、担当顧客およびPhenomenex製品ユーザーとの関係構築に責任を負います。このポジションは、日本のPhenomenex カントリーセールスマネージャーにレポートし、東京に拠点を置くセールスチームの一員として、完全リモート勤務（オフィス出社可。また業務上の必要により出社あり）となります。

業務内容：

• クロマトグラフィー関連製品およびサービスに関する技術情報を提供するため顧客訪問を実施する
• 顧客およびそのユーザーと、オンサイトおよびリモート（電話、バーチャル）による技術コンサルティングを定期的かつ継続的に実施し関係構築を図る
• 担当地域が売上目標およびユニット目標を達成し、最終的には競合他社から市場シェアを獲得し成長を実現する
• CRMをタイムリーかつ正確に更新するなどファネル管理における規律を維持する
• 高い精度の売上予測に貢献する

この職務に必須となる要件は以下のとおりです：

• ライフサイエンス分野の高等教育：製薬業界の研究者へのサポート業務が含まれるため、修士号、理想的には博士号取得が望ましい
• ウェットラボ環境（製薬ラボ、臨床ラボ、学術機関など）におけるHPLCの豊富な実務経験（使用頻度により異なるが、概ね3〜5年）。クロマトグラフィーに関する専門知識をさらに深める意欲があること
• 顧客対応経験、特にバイオ医薬品分野の研究者とのやり取り経験があると望ましい。
• 学習意欲（技術、ビジネス、業界知識、ダナハービジネスシステム、英語、etc）
• 機敏性、粘り強さ、交渉力

言語要件： 国籍に関係なく、日本語が流暢であること。英語の習熟度は、この役割での成功および長期的にはダナハーグループ内でのキャリア開発に役立ちますが、すぐに流暢な英語が必要というわけではありません。

担当地域内での出張が最大75%。社内会議等による海外出張が発生する場合があります。

HPLCサプライヤーでのアプリケーションサポート、或いは、技術営業職経験があると望ましい

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.