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Spanish Bilingual Receptionist ZR_23062_JOB

Remote: 
Full Remote
Contract: 
Freelance
Work from: 
Australia

Offer summary

Qualifications:

Fluency in both English and Spanish is required., Excellent phone and written communication skills are essential., Experience with Customer Relationship Management (CRM) systems is necessary., Prior customer service experience is preferred..

Key responsibilities:

  • Answer and manage incoming calls, emails, and chat inquiries professionally.
  • Schedule appointments and manage calendars for clients and team members.
  • Provide accurate information about products and services to customers.
  • Perform basic administrative tasks such as data entry and documentation.

BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
See all jobs

Job description

This is a remote position.

Schedule: M-F  8:00-5:00 Pacific time

 Customer Interaction: Answer and manage incoming calls, emails, and chat inquiries in a courteous and professional manner.
 Scheduling and Calendar Management: Schedule appointments, manage calendars, and coordinate meetings for clients and team members.
 Information Management: Provide accurate information about products, services, and company policies to customers and clients.
 Message Taking: Record and relay messages accurately and promptly to the appropriate team members.
 Problem Solving: Address client and customer concerns, resolving issues or escalating them as necessary.
 Administrative Support: Perform basic administrative tasks such as data entry, file organization, and documentation.
 CRM Updates: Maintain and update customer information in the Customer Relationship Management (CRM) system.
 Multitasking: Manage multiple communication channels and prioritize tasks effectively.

Requirements

• Excellent phone and written communication skills
• Experience with CRM systems
• Customer service experience
• Must be fluent in both English and Spanish

Independent Contractor Perks
  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishSpanish
Check out the description to know which languages are mandatory.

Hard Skills

Transitional Bilingual EducationMicrosoft Dynamics CRM

Other Skills

  • Customer Service
  • Problem Solving
  • Scheduling
  • Multitasking
  • Communication
Are you interested?

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