Head of Human Resources

Join EyeCarePro Where Innovation Meets Impact

At EyeCarePro, were proud to lead the way in digital marketing for eyecare professionals. Our commitment to excellence is more than just a goal its our legacy. For five consecutive years, weve been honored with the EyeVote Award in Online and Social Media Marketing Services a testament to our dedication to quality, innovation, and client success.

We thrive on collaboration, empathy, and a drive for continuous improvement. Our team blends professionalism with a helpful spirit and a data-driven approach to deliver outstanding results. Innovation and proactive reliability are at our core always learning, always growing.

Joining EyeCarePro means becoming part of a culture that celebrates excellence, nurtures growth, and values every team member. As our new Head of Human Resources, youll be a key player in shaping and sustaining this culture across our diverse, global team.

Position Overview

As the Head of Human Resources, you will lead our global HR strategy, drive talent development, and foster a high-performing, inclusive environment. This strategic leadership role calls for operational excellence, deep international HR expertise, and a passion for employee engagement and organizational growth.

Key Responsibilities

• Global HR Strategy: Develop and execute innovative HR strategies aligned with international labor laws, cultural differences, and business goals.

• Collaborative Leadership: Partner with global leaders to ensure cohesive HR practices that support business operations.

• Trusted Advisor: Provide expert guidance on HR matters to management and employees across various time zones.

• Data-Driven Decisions: Analyze HR metrics and employee surveys to inform strategic initiatives and improve organizational performance.

• Culture & Employee Relations: Foster a strong company culture through fair, consistent application of policies and effective issue resolution.

• Workforce Planning & Succession: Lead global workforce planning and succession strategies to support long-term growth.

• Talent Acquisition & Development: Oversee recruitment, retention, and career development programs aligned with business needs.

• Performance Management: Champion goal setting, performance reviews, mentoring, and employee growth programs.

Required Skills & Competencies

• International HR Expertise: Deep knowledge of global HR laws, practices, and cultural dynamics.

• Business Acumen: Strong understanding of the digital marketing and agency landscape.

• Data Literacy: Proficient in interpreting HR data for strategic planning.

• Exceptional Communication: Clear, professional communication across diverse teams and cultures.

• Change Management: Experienced in leading change in fast-paced environments.

• Strategic Leadership: Proven success in designing and executing HR strategies and managing HR teams.

• Conflict Resolution: Skilled in mediation, negotiation, and maintaining team harmony.

• Tech-Savvy: Comfortable with HRIS systems and project management tools.

AI Adoption & Implementation

Were looking for someone with a forward-thinking mindset and a proven track record of implementing AI-driven solutions in HR. You should be comfortable using AI tools to:

• Enhance operational efficiency

• Drive data-informed decisions

• Optimize talent processes

• Innovate employee engagement

• Lead automation initiatives to future-proof our HR practices

Behaviors We Value

• Client-First Mindset

• Attention to Detail

• Integrity and Initiative

• Positivity and Empathy

• Resilience and Tenacity

• Collaboration and Teamwork

• Innovation and Forward Thinking

• Results-Oriented Focus

• Emotional Intelligence

Qualifications

• Bachelors degree in Human Resources, Business Administration, or related field (Honors/Masters preferred)

• 812 years of progressive HR experience

• Minimum 5 years in an executive HR leadership role

Work Requirements

• Remote: 100% work-from-home opportunity

• Schedule: Monday to Friday, 8:00 AM 4:00 PM EST

• Must have:

  • Personal computer, monitors, and essential tech

  • Professional and quiet workspace

  • Reliable high-speed internet

  • Backup power supply (if applicable)

Benefits

• Competitive salary and paid time off

• Professional development and career growth opportunities

• Lead and shape a global HR operation

• Supportive, collaborative, and innovative work environment

• Flexible work arrangements in a fully remote setting

Why Join Us?

• Lead a Global HR Transformation Shape the future of HR at a rapidly growing company

• Innovative, Diverse Team Collaborate with driven professionals from around the world

• Make a Real Impact Influence organizational success and employee experience on a global scale

• Award-Winning Excellence Join a team recognized for digital marketing innovation in the eyecare industry

• Future-Forward Culture Be part of a company thats shaping whats next for eyecare marketing

We hope youll consider becoming a part of our forward-thinking team at EyeCarePro. Lets build the future of HR together.