Offer summary

Qualifications:

High school diploma or equivalent required., Certification in medical billing is a plus., Minimum 5 years of experience in medical billing, preferably in behavioral health., Excellent communication, leadership, conflict resolution, and team collaboration skills are essential..

Key responsibilities:

Process remittances, post payments, adjustments, and transfers for billing management.

Create and execute various reports to monitor billing activities and resolve complex billing issues.

Review patient records daily to ensure accuracy and compliance with policies and regulations.

Serve as a point of contact for insurance representatives and patients to maintain communication.

CallTek is a leading white label Enterprise Service provider delivering 24/7 engineering, software development and customer support to technology companies world wide currently servicing more 20,000 buildings and 1M enterprise network appliances. CallTek provides the highest level of engineering and customer service including global contact centers that are fluent in five major languages. With more than 5,000 team members and more than 15 years, CallTek has exclusively represented Internet Service Providers, Managed Service Providers, Manufacturers and Technology Companies, allowing our partners to focus on the customer. CallTek operates around the globe with 11 locations in five countries including the United States, Guatemala, the Philippines, Honduras and the Dominican Republic and India.

Job description

Billing Management: Process remittances, post payments, adjustments, and transfers. Follow up and correct errors to support the re-billing of denied claims.

• Audits: Create and execute various reports; review and analyze information to monitor billing activities.

• Problem Resolution: Investigate and resolve complex billing issues.

• Compliance: Review patient records daily to ensure accuracy and compliance with company policies and government regulations.

• Confidentiality: Maintain the security of medical records to ensure patient confidentiality.

• Communication: Serve as a point of contact for insurance representatives and patients.

Requirements

Education: High school diploma or equivalent.

• Certification: Certification in medical billing (a plus).

• Experience: Minimum 5 years of experience in medical billing, preferably in behavioral health.

• Skills: Excellent communication, leadership, conflict resolution, and team collaboration skills. Expert knowledge of insurance terminology and general billing practice

Work Modality:

Schedule: Monday to friday from 8 am 6 pm CST

Required profile