Offer summary

Qualifications:

2+ years managing client projects in design, marketing, or creative services., Excellent written and spoken English for client communications., Strong communication and leadership skills to manage teams effectively., Design literacy to understand workflows and quality standards..

Key responsibilities:

Handle client communications including inquiries, quotes, and updates.

Relay client requirements to the creative team and ensure project execution.

Manage orders, deadlines, and revisions while delivering final work to clients.

Identify bottlenecks and improve operational systems for efficiency.

Job description

OJ Digital Solutions is a fully remote agency, with the founder based in Lebanon.

We're on the hunt for a proactive, detail-driven Operations Manager—someone who can own projects from start to finish like it’s their name on the door.

We’re not a bloated agency. We move fast, hate micromanagement, and thrive on results. If you’re someone who takes initiative, communicates clearly, and knows how to get things done, we want you.

What You’ll Be Doing:

Handle client communications (inquiries, quotes, updates, post-delivery support)
Relay client requirements to our creative team and ensure flawless execution
Manage and track orders, deadlines, and revisions
Deliver final work to clients and handle feedback
Spot bottlenecks, improve systems, and keep us running smoother than ever
Treat the business like it’s yours—because the better we do, the better you earn

Bonus: Design background

You don’t need to be a world-class designer—but you do need to speak the language. Understanding design workflows is key to leading projects.

🚀 This Role Is For You If:

You’re organized, assertive, and love solving problems
You thrive in a fast-paced, remote work environment
You care about quality as much as speed
You’re looking for long-term growth, not just a paycheck

Requirements

Requirements:

2+ years managing client projects (ideally in design, marketing, or creative services)
Excellent English – written and spoken (you’ll be client-facing)
Strong communication & leadership skills – you know how to keep people in check without drama
Design literacy – you don’t have to design, but you should know good from bad, and how the process works
Ultra-organized – you can juggle 15 things without dropping the ball
Solution-oriented mindset – if there’s a fire, you put it out, not panic
Accountability – you treat this business like it’s yours
Bonus: experience with tools like Notion, Discord, Fiverr, Upwork, Canva, Adobe, etc.