Offer summary

Qualifications:

4-8 years of experience in fullstack development with JavaScript, React, C#, or Java., Familiarity with Docker, HTML, CSS, and test-driven development is a plus., Proficient in maintaining clean and well-documented code using Git., Strong communication skills, both written and verbal..

Key responsibilities:

Provide high-quality support for software applications built on JavaScript and C# frameworks.

Resolve bugs and technical issues in the code, improving reliability and scalability.

Create technical documentation for recurring support and data engineering needs.

Collaborate with team members and ensure timely responses to customer inquiries.

Job description

We are looking for engineers to be part of a talented, mission-driven team that is striving to provide top-notch support for our existing SaaS clients. Our engineers are collaborative and encouraged to bring new ideas to the table. We are problem solvers. We want to work with people who are passionate about our mission and have a desire to be part of a rapidly expanding, high performance team.

Job Description:

Work closely with our team of L3 Engineers to provide high quality support for our software applications built on JavaScript, and C# frameworks.
Responsible for resolving bugs, technical issues in the code and improve existing code for reliability and scalability.
Provide engineering and product support via email to customers and internal teams
Gather information and prescribe customer steps to resolution for expected vs. actual outcomes
Create technical documentation to serve as a knowledge base for handling recurring support and data engineering needs
Ensure customer inquiries are responded to within established timeframes and support service levels are achieved
Work collaboratively with local and geographically dispersed team members during US Hours.

Must have expertise in some of the following:

At least 4-8 years working experience in fullstack development in two to three of the following: JavaScript, React, C#, Java
Experience in various technologies/languages also a plus: Docker, HTML, CSS, test-driven development
Proficiency maintaining clean, organized, and well-documented code under a Git source code repository
Experience with service-oriented architectures, including restful services and soap
Solid understanding of Object Oriented Programming and Relational Database Management Systems (RDBMS).
Strong communication skills, written and verbal highly preferred

We are looking for engineers to be part of a talented, mission driven team that is striving to provide top-notch support for our existing SaaS clients. Our engineers are collaborative and encouraged to bring new ideas to the table. We are problem solvers. We want to work with people who are passionate about our mission and have a desire to be part of a rapidly expanding, high performance team.

Job Description:

Work closely with our team of L3 Engineers to provide high quality support for our software applications built on JavaScript, and C# frameworks.
Responsible for resolving bugs, technical issues in the code and improve existing code for reliability and scalability.
Provide engineering and product support via email to customers and internal teams
Gather information and prescribe customer steps to resolution for expected vs. actual outcomes
Create technical documentation to serve as a knowledge base for handling recurring support and data engineering needs
Ensure customer inquiries are responded to within established timeframes and support service levels are achieved
Work collaboratively with local and geographically dispersed team members during US Hours.

Must have expertise in some of the following:

At least 4-8 years working experience in fullstack development in two to three of the following: JavaScript, React, C#, Java
Experience in various technologies/languages also a plus: Docker, HTML, CSS, test-driven development
Proficiency maintaining clean, organized, and well-documented code under a Git source code repository
Experience with service-oriented architectures, including restful services and soap
Solid understanding of Object Oriented Programming and Relational Database Management Systems (RDBMS).
Strong communication skills, written and verbal highly preferred

What We Offer:

Civitas is an Equal Opportunity Employer.

Challenging and fun work environment.

Medical Insurance Benefits (inc. Parental insurance)

Flexible work Environment — we offer a good work/life balance Anniversary recognition and event celebration.

Working in a Multi-culture environment across the Globe.

Remote - Global

$50,000—$60,000 USD

WHY WE LOVE WHAT WE DO:

At Civitas Learning, we seek to help colleges and universities apply their vast student data to maximize institutional impact and improve the student outcomes that matter most.

Civitas Learning’s flexible, all-in-one Student Impact Platform creates actionable insights that surface in a connected workflow, enabling higher education institutions to pinpoint students at risk of missing important milestones, explain why, take action, and evaluate which policies and programs are making a difference. With adaptable analytics based on models built for each institution and higher education expertise, we empower leaders and teams to turn insights into action to support students in reaching their full potential

#LI-Remote

Required profile