Offer summary

Qualifications:

3–5+ years of experience as a Chief of Staff, preferably in a startup environment., Strong proficiency in G Suite, Slack, Notion, and project management tools like Asana or ClickUp., Excellent written and verbal communication skills with a focus on organization and detail., Ability to work independently and navigate ambiguity with a proactive problem-solving mindset..

Key responsibilities:

Drive process improvement initiatives across various departments to enhance operational efficiency.

Assist in creating presentations, reports, and documentation for board and investor updates.

Support finance operations, including expense tracking and invoice management, while onboarding new software tools.

Act as a key liaison to the COO, managing communications and scheduling to ensure effective time management.

Job description

About Terminal49

Terminal49 is a logistics technology company revolutionizing global trade. Our platform provides real-time visibility into cargo movements, streamlines supply chain operations, and empowers teams with actionable insights and collaboration tools. With a fast-growing team of 22, we’re on a mission to make international shipping radically more efficient.

Role Overview

We are looking for a highly skilled Chief of Staff to provide crucial support to Kimmie Nguyen, our COO, who oversees our Marketing, Customer Success, and Sales functions, with a dotted line responsibility for Product within our growing 22-person team. This is a unique opportunity to play a pivotal role in a fast-paced startup environment, directly impacting our operational efficiency and strategic initiatives.

Key Responsibilities

Drive process improvement initiatives across various departments.
Identify inefficiencies and implement systems to streamline workflows across marketing, sales, and customer success.
Assist in creating presentations, reports, and documentation for board and investor updates.
Support finance operations (e.g., expense tracking, invoice management) and other operational tasks.
Help onboard and manage new software tools as the company scales.
Work closely with product, marketing, and customer success teams; act as a key liaison to the COO.
Help manage Slack communications and email inbox to ensure high responsiveness and organization when needed.
Own CEO’s and COO’s calendar, coordinate internal/external meetings when needed, and ensure time is prioritized effectively.

What We're Looking For

3–5+ years of experience as a Chief of Staff (startup experience preferred)
Strong proficiency in tools like G Suite, Slack, Notion, project management platforms (e.g., Asana or ClickUp), and calendar systems
Excellent written and verbal communication skills
Highly organized, with strong attention to detail and the ability to multitask effectively
Comfort working independently and navigating ambiguity
A problem-solver’s mindset with a proactive approach to continuous improvement
Availability to work in EST

Why Join Us