Job Title:
Associate Sales Manager with English languageJob Description
At Concentrix B2B Sales Services we continue to offer revenue generation services under the B2B Sales Services business line now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.
We are an inclusive, diverse, and expert team of more than 3 000 sales, customer success and business professionals around the world.
We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.
Join us!
What the role looks like:
Lead, develop and motivate the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
Provide accurate weekly, monthly and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up-to-date
Act as an enabler to remove internal roadblocks and help team to resolve challenges in support of sales opportunities
Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client
Ensure team alignment to achieve operating plan targets, sales targets and client performance targets (CPTs)
Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team
Ensure high level of professionalism during all interactions with team and client
Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience
Lead team to effectively influence buying/renewal process to achieve greater client
This is a remote position with a standard working time – Monday - Friday - 9:00 till 18:00
Your profile:
Fluent level of English – both written and spoken
Minimum 3 years proven work experience in a sales role
Experience in a leadership role would be an advantage (or similar)
Experience working in an outsourcing environment would be an advantage
Experience working with CRM systems
Quick and being able to work in a team
Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships
Keen on new technologies
Strong problem-solving skills
Ability to manage multiple tasks effectively, with proven success
What we offer:
Mentoring, training, and career development programs
Happiness programs and internal social events
Additional medical plan: health and dental care (fully covered by the employer)
Voluntary Sport Card (Multisport)
Monthly food allowance
Birthday Time Off
Volunteer Time Off
Please send us your CV in English.
Only short-listed applicants will be contacted.
All applications will be treated as strictly confidential
Help us G.R.O.W. Join us!
#LI-DNI
Location:
BGR Sofia - Advance Business CenterLanguage Requirements:
English (Required)Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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