Director of Business Operations

Description

Who We Are?

Ceragon is the global innovator and leading solutions provider of end-to-end wireless connectivity, specializing in transport, access, and AI-powered managed & professional services. Through our commitment to excellence, we empower customers to elevate operational efficiency and enrich the quality of experience for their end users.

Our customers include service providers, utilities, public safety organizations, government agencies, energy companies, and more, who rely on our wireless expertise and cutting-edge solutions for 5G & 4G broadband wireless connectivity, mission-critical services, and an array of applications that harness our ultra-high reliability and speed. Ceragon solutions are deployed by more than 600 service providers, as well as more than 1,600 private network owners, in more than 130 countries.

Through our innovative, end-to-end solutions, covering hardware, software, and managed & professional services, we enable our customers to embrace the future of wireless technology with confidence, shaping the next generation of connectivity and service delivery.

Ceragon delivers extremely reliable, fast to deploy, high-capacity wireless solutions for a wide range of communication network use cases, optimized to lower TCO through minimal use of spectrum, power, real estate, and labor resources - driving simple, quick, and cost-effective network modernization and positioning Ceragon as a leading solutions provider for the “connectivity everywhere” era.

About the Role:

We are seeking a highly driven Head of Global Partners to lead and expand Ceragon’s strategic relationships with global partners and OEMs across all regions. This role combines business development, partner management, and hands-on sales leadership to maximize growth through our partners.

The ideal candidate will have a proven track record of success in recruiting and enabling strategic partnerships, global telecom sales, an entrepreneurial mindset, and the ability to drive cross-functional collaboration to achieve ambitious targets.

What Will You Do as Part of The Role?

•  Lead and develop a high-performing global Business Operations team (6 people), foster collaboration across regions and functions.
• Own the end-to-end management of the company’s sales funnel, ensuring data integrity, pipeline health, and visibility from lead to close.
• Implement and optimize opportunity management methodologies and sales enablement tools and processes.
• Support and oversee the sales compensation process, including target setting, campaign design, spiffs, and plan administration.
• Work closely with Sales leadership to align forecasts with the Annual Operating Plan (AOP) and drive actionable insights.
• Facilitate onboarding and adoption of Salesforce across global sales teams, ensuring engagement and best practices.
•  Partner with cross-functional teams to lead and support the implementation of CPQ (Configure, Price, Quote) tools.

Hybrid Position – 2 days per week from home

Join Ceragon and play a central role in shaping the company’s business operations strategy while empowering our global sales team to succeed.

Requirements

What does it require from you?

•  7+ years of experience in Sales or Business Operations, preferably in the tech or telecommunications sector.
•  Proven leadership experience managing international teams.
• Strong technical and analytical skills, with experience in Salesforce and CPQ tools.
• Deep understanding of sales processes, forecasting, and operational planning.
• Experience designing and managing sales compensation plans.
• Excellent communication and change management skills with the ability to influence and onboard stakeholders.
• Fluent in English; additional languages a plus.
•  Self-starter with a strategic mindset, hands-on approach, and passion for driving operational excellence.