Regional Sales Director

Company Overview

Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide.

Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep.

Position Purpose 

At Sleep Number, our purpose is to improve the health and wellbeing of society through higher quality sleep, and we begin with building lifelong relationships with our customers. Our team of sales leaders and sales professionals are at the very core of our mission, bringing to life our commitment to all our stakeholders our customers, our team members, our communities, and our shareholders.

The Regional Director’s primary role is to lead their team of 4-6 MSLs (50-80 stores) to deliver sales, profit, and market share growth through innovation and operational excellence in partnership and under the guidance of their Regional Vice President (RVP). The Regional Director is a key member of the Sales and Services leadership team and will be responsible for communicating and cascading company vision, mission, strategy, and key objectives. This leader will provide strategic leadership directly to multi-store leaders and indirectly to store leaders and teams. The Regional Director will attract and develop high performing teams, create a culture of talent development and inclusion, and inspire superior performance. This leader will personally role model Sleep Number values and advance commitments on diversity, equity, and inclusion.

This is a remote position and will be overseeing/visiting stores in the Florida, Georgia, South Carolina, North Carolina, Tennessee and Kentucky markets. Local candidates and/or those with the ability to relocate to the market is strongly preferred.

Primary Responsibilities

• Drive both top line (revenue) growth and bottom line (profit) for their stores, the region, and the company, and achieve key performance indicators (KPIs), inspecting and reinforcing the results and how they are achieved
• Play a key role in employee development planning for Multi-Store Leaders and high-potential Store Managers
• Drive a culture that is “customer first” with key decisions made with the customer in mind.
• Create a culture with team members of continuous evolution that leverages a growth mindset leadership approach
• Leverage sales driving opportunities and profit optimization through execution of the company sales process, skill development, retention, customer experience/ and marketing/promotions optimization
• Operate as a collaborative and thought leader, effectively coordinating with and utilizing internal partnerships to optimize sales execution excellence, and company objectives
• Challenge, motivate and inspire team to exceed sales goals; remove barriers to enable focus on achieving business objectives.
• Advocate and model talent development; build a talent pipeline through strategic hiring, succession planning and employee development
• Role model the company core values and commitments to diversity, equity, and inclusion

Position Requirements

• 3+ years of previous multi-unit leadership with a successful brand in a sales-oriented business required
• High school diploma or GED required
• Bachelor’s degree preferred
• Ability to inspire others with a track record of building high performing cohesive teams
• Ability to successfully identify, prioritize, develop, communicate, and execute plans to achieve business objectives
• Outstanding team building and motivation skills: ability to unite teams in pursuit of achieving common goals
• Demonstrated learning agility, curiosity and ability to deliver results with speed, quality, and continuous iteration in a dynamic, fast-paced environment; ability to remain calm and focused under pressure
• Demonstrated courage, and integrity; ability to build trust and rapport with all levels of the organization
• Experience utilizing data, technology, and analytics to deliver superior results Strong business acumen; able to effectively understand and utilize financial statements (i.e., P&L, budget, sales reports, other insight tools)
• Able to build consensus and influence without authority, across levels within organization
• Proven ability to build strong partnerships with all constituencies, both internal and external
• Demonstrated change leadership and conflict management within team and organization
• Excellent communication skills (verbal, written and presentation)
• Strong listening and question asking skills, ability to learn from team members and advocate on team member and customer’s behalf.

Working Conditions

• Requires 65-75%+ travel within geographic territory, quarterly travel to regional or corporate events and ability to relocate for advancement opportunities
• This is a remote position and will be overseeing/visiting stores in the Florida, Georgia, South Carolina, North Carolina, Tennessee and Kentucky markets. Local candidates and/or those with the ability to relocate to the market is strongly preferred

Wellbeing

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.

Safety

Safety is a top priority for Sleep Number supporting customers and team members wellbeing. We are committed to maintaining a safe and healthy work environment for all team members that are consistent with CDC guidelines, U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.