Senior Asset Manager

Who we are: 

We are a full-Service agency & content Studio helping companies to thrive through strategy, creative, technology services, and human talent.

Job purpose:

The Senior Asset Manager plays a critical role in the management and organization of digital and physical assets. This position ensures that content is easily accessible, accurately tagged, and compliant with metadata and rights management standards. Serving as a key liaison between departments, clients, and agency partners, the role supports production workflows and helps maintain quality and efficiency across projects.

Job details: 

• Location: 100% Remote – from Costa Rica
• Type of Contract: Full-time (Remote)
• Schedule: Monday to Friday, from 8:00 a.m. to 5:00 p.m. (Costa Rica Time Zone).
• Language Proficiency: Spanish: Advanced / Intermediate to advanced English (required)
• Availability: Immediate start required
  

Key Responsibilities:

• Act as a digital and print asset librarian, archivist, and organizer within the Digital Asset Management (DAM) system.
• Responsible for uploading and tagging assets with associated metadata such as rights management.
• Manage and maintain metadata standards relevant to digital assets.
• Possesses a solid understanding of production workflows for both print and digital.
• Follows client advertising requirements.
• Focuses on customer service, recognizing and fulfilling client needs.
• Works collaboratively in a team environment with designers, production, and project management to proactively resolve inaccuracies/inconsistencies.
• May need to catalog and file hard drives.
• Actively embraces agency vision to create and protect transformational ideas for our clients.
• May manage a team of Asset Coordinators, cross clients, and mentor junior talent.
• Incredible people skills, ability to simplify digital asset access to the masses.

Required Academic Background:

Bachelor’s degree or technical degree in Information Technology, Advertising, Marketing, or a related field.

Required Skills and Experience:

• 4–5 years of experience in asset management or data administration, ideally in a creative agency or production studio.
• Proficiency with DAM systems, CMSs, or other searchable content management platforms.
• Knowledge of metadata standards and metadata modeling.
• Familiarity with Adobe Creative Suite and Microsoft Office, knowledge of Excel formulas a big plus.
• Demonstrated familiarity with all types of file formats, including video formats.
• Takes initiative to improve the process, and provide workflow solutions.
• Excellent organization and time management; possesses an ability to prioritize a large volume of work effectively & efficiently with tight deadlines.
• Collaborative, able to foster a team relationship with co-workers and all agency disciplines.
• Critical thinking / using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to opportunities.
• Flexibility, willingness to shift gears to meet project deadlines and client deliverables.
• Attention-to-detail; demonstrating a high degree of accuracy.
• Ability to use good judgment when performing tasks.
• Excellent verbal and written communication skills: demonstrated ability to communicate openly, honestly, and with integrity.

Core Competencies:

At our company, we believe that success is not just about technical proficiency but also how you work with others and approach challenges. As part of our team, you’ll be expected to demonstrate the following key competencies:

• Excellent communication and interpersonal skills: Ability to effectively communicate and collaborate with clients and team members. 
• Problem-solving and critical thinking: Ability to manage complex projects and find solutions to ensure project success. 
• Organizational skills: Strong attention to detail and ability to manage multiple clients and projects simultaneously. 
• Resilience and adaptability: Ability to navigate challenges and adapt to shifting client needs. 
• Proactive and resourceful: Anticipate client needs and take initiative to ensure high-quality service delivery. 
  

How to apply: 

If you are excited about creating impactful solutions and working with a passionate team, please should complete the following application requirements:

• Submit Your CV: Attach a current and comprehensive CV that outlines your relevant experience, skills, and education.
• Portfolio Submission (if applicable): Include a link to a portfolio or samples of work (if available) that showcase your experience with digital asset management systems, metadata tagging, and organizational workflows. Platforms like Behance, Dribbble, or a personal website are acceptable if they demonstrate your proficiency in managing, organizing, or documenting digital assets in a creative or production environment.