General Manager (Costa Rica)

This is a remote position.

About CloudPSO:

CloudPSO is a global leader in IT staffing, software development, and managed services. We help businesses around the world build high-performance teams. As we continue our growth in LATAM, we are seeking a General Manager based in Costa Rica to oversee operations, manage recruiting efforts, and drive growth in the Costa Rican market.

Role Summary

The General Manager will lead CloudPSO’s Costa Rica's office and be responsible for daily operations, HR/recruitment, and building the local team. This is a strategic leadership role requiring strong experience in recruiting, HR, and operational management—ideally in staffing, outsourcing, or IT services industries.

Key Responsibilities:

HR & Recruiting

• Lead sourcing, recruitment, and onboarding of technical and non-technical roles.
  
• Build and maintain strong talent pipelines for IT and professional services roles.
  
• Develop local employer branding initiatives to attract top talent.
  

Operations Management

• Oversee daily operations and ensure alignment with company policies and global standards.
  
• Manage local office administration, budgeting, and compliance.
  
• Coordinate with U.S. and LATAM leadership to support business objectives.
  

Team Leadership & Growth

• Build and lead a high-performing local team.
  
• Foster a positive, performance-driven workplace culture.
  
• Identify opportunities to expand CloudPSO’s presence in Costa Rica and LATAM.
  

Requirements

• 5+ years of experience in HR/recruitment AND operations management.
  
• Previous leadership experience (manager, director, or GM role).
  
• Strong understanding of the staffing or IT services industry preferred.
  
• Fluent in English (spoken and written).
  
• Experience working with U.S. or international clients is a strong plus.
  
• Excellent leadership, negotiation, and problem-solving skills.
  

Benefits

• Employee Stock Option Plan (ESOP)
  
• Competitive salary with performance-based bonuses.
  
• Leadership role in a rapidly growing global company.
  
• Career growth opportunities across LATAM and North America.
  
• Dynamic, multicultural work environment