ConnectWise Automation & Process Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Proven experience with ConnectWise Manage and Automate modules., Strong understanding of IT service management processes., Ability to design and implement automation workflows., Excellent problem-solving and analytical skills..

Key responsibilities:

  • Evaluate and optimize the current ConnectWise setup and workflows.
  • Design and implement automation workflows to enhance efficiency.
  • Standardize service delivery processes across the organization.
  • Collaborate with team members to refine internal systems.

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Gabtech Global, LLC https://www.gabtechglobal.com/
51 - 200 Employees
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Job description

This is a remote position.

**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***


JOB TITLE: ConnectWise Automation & Process Specialist

RATE: Php 416.67 per hour

Work Type: Remote|Fulltime

Working Hours : US Hours

Start Date: ASAP


JOB OVERVIEW:


We are seeking an experienced and highly motivated ConnectWise Automation &

Process Specialist to lead the optimization of our internal systems and service delivery processes. This role will be instrumental in refining our use of ConnectWise (Manage, Automate, and related modules) to drive efficiency, enhance automation, and standardize workflows across our growing MSP operation.

JOB ROLE & RESPONSIBILITIES: 

  • Evaluate and optimize the current ConnectWise setup, including ticketing

  • workflows, service boards, SLAs, templates, and alerts.

  •  Design and implement automation workflows to reduce manual e

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

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