Key Responsibilities:
Administer IFS Cloud ERP and ensure system availability for business users
Manage security roles and access for IFS users
Oversee software upgrades and implement new features
Support integration between IFS and other enterprise systems
Customize dashboards, lobbies, KPIs, and reports (Crystal Reports, Power BI, etc.)
Troubleshoot and resolve ERP-related issues in collaboration with vendors
Support disaster recovery planning and technical documentation
Required Skills & Experience:
3+ years in ERP support/admin roles, preferably in manufacturing or engineering
2+ years hands-on experience supporting IFS Cloud
Proficient in Crystal Reports, PL/SQL, Power BI, and ERP user role administration
Solid understanding of ERP-supported business processes and system integrations
Strong IT skills and familiarity with infrastructure and network basics
Excellent problem-solving and communication skills
Education:
Bachelor’s degree or equivalent work experience in IT or a related field
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