Brand Community Assistant

We are looking for a Brand Community Assistant to join our growth marketing team. This teammate will serve as the digital voice of a clinical skincare brand developed by dermatologists and designed for all skin tones. They will manage the end-to-end process of community engagement and influencer marketing — from building relationships in DMs and comments, sourcing and supporting content creators, coordinating contracts and branding guidelines, assisting with fulfillment/logistics, managing ongoing campaigns, identifying viral content and UGC, to tracking performance and social sentiment.

This is a great opportunity for someone who is passionate about skincare, fluent in TikTok and Instagram culture, and eager to grow with a mission-driven brand that puts authenticity and inclusivity at the center of everything they do.

Salary Range: up to PHP 80,000 per month ($8/hr-$8.2/hr)
Note: Rate/Salary will depend on your current competencies matched to the position's job description and requirements based on the assessment results.

The Benefits

• Work Set-up: Permanent Work From Home
  Bonuses: 
• Attendance Bonus of $ 25 for every monthly perfect attendance
• Performance Bonus
• Anniversary Bonus of PHP 5,000 for your 1st year in service and PHP 10,000 for 2 years in service
• Referral Bonus of $ 300 for every successful referral
• Holiday Paid Time Off (PTO) for 7 days in a year
• Paid Time Offs (PTO) for 6 days in a year
• Prepaid Health Card

The Role

• Monitor and respond to DMs and comments on TikTok and Instagram, maintaining a consistent and on-brand tone of voice

• Engage daily with influencers, content creators, and our broader audience — answer questions, hype up creators, and participate in trending conversations

• Build and nurture relationships with existing influencers, creators, and superfans

• Occasionally research and compile lists of qualified influencers based on set criteria (follower count, engagement, content alignment, estimated CAC, etc.)

• Track social sentiment, competitor activity, FAQs, and emerging conversation trends to inform content and product strategies

• Identify UGC and potential creator collaborations and flag them to the marketing team

• Partner with the social and creative teams to ensure a unified brand voice across all channels

• Maintain and update community engagement trackers and tools via Google Sheets or Excel

• Grow into a role that includes supporting influencer contract finalization

• Assist with general operations and ad-hoc marketing support as needed

• 2+ years of experience in community management or social media engagement

• 1+ years of hands-on experience with TikTok and Instagram, including a strong understanding of platform trends and internet culture

• Excellent written and verbal communication skills, with the ability to craft authentic, human, and on-brand responses

• Intuitive understanding of tone — knowing when to be witty, warm, educational, or supportive, and how to shift between them seamlessly

• Proficiency in Google Sheets or Microsoft Excel

• A genuine passion for connecting with people and building online communities

• Ability to work PST hours

Nice-to-Haves

• Familiarity with tools such as Sprout, Later, or Notion

• Experience using Gmail and Slack for team communication

• Interest in beauty, skincare, or luxury lifestyle brands

• Awareness of key players and trends within the American beauty industry

We are looking for someone who wants to grow as part of a team. Ideal candidates desire to learn and grow and take on more responsibilities along the way. Join our team now!