Offer summary

Qualifications:

Bachelor's Degree in Engineering, Computer Science, or related field., 1+ years of Active Directory experience and 2+ years of IDaaS platform management., Knowledge of Okta, SAML 2.0, OAuth 2.0, and OIDC single sign-on., Excellent verbal and written communication skills..

Key responsibilities:

Provide exceptional customer service and fulfill user security access requests.

Review information security permissions for appropriateness and respond to customer requests for user activity information.

Maintain current knowledge on evolving systems and provide cross-functional support to project teams.

Manage team and individual work queues under the supervision of the IAM Director.

Job description

Santex is a US-based global company founded in 1999, with 25 years of experience in the software industry. Headquartered in California with offices in Córdoba, Argentina, its talent network spans over 18 countries thanks to its flexible, remote-first culture. Santex specializes in custom enterprise software development, operating through Hubs that include eCommerce, BIM, Mobility, Content Delivery, Integration, Web & Mobile Development, Cloud Computing, Artificial Intelligence (AI), Data Science, IT Consulting, and Services. The company is committed to making a positive impact across three dimensions: economic, social, and environmental.

Job Description:

An Identity and Access Management Engineer will require a blend of traditional IT infrastructure knowledge and experience; in addition to skill sets that focus on Okta administration supporting and optimizing Okta to ensure the availability of authentication and authorization. This position will work with internal and external departments and technology owners in order to execute system changes and implement enhancements to system functionality and security. The position is responsible for Tier 2/3 technical support for incidents, requests, integrating applications, and maintaining systems. A successful candidate will be a creative thinker, able to work both with a team and independently on projects, and a disciplined engineer, relying on both to make good decisions and qualified judgments.

DUTIES & RESPONSIBILITIES

Provide exceptional customer service
Fulfill user security access requests
Reviews Information security permissions assigned to individuals and groups to ensure appropriateness
Respond to customer requests for user activity information
Responds to information requests in support of internal and external audit requests
Maintains current knowledge on evolving systems
Provides cross functional support to project teams across all areas.
Manage team and individual work queues
Performs duties under direct supervision of the IAM Director

Requirements

Active Directory experience (1+ years)
IDaaS platform management (2+ years)
Minimum Qualifications Education: Bachelor's Degree in Engineering, Computers Science, or related field from an accredited college or university
Knowledge of Okta workforce and external customer concepts
Experience with SAML 2.0, OAuth 2.0, and OIDC single sign-on
Experience enabling SSO for web and mobile applications
Experience Multi factor Authentication (MFA) implementation and configuration
Solid understanding of protocols, services, and traffic flows for authentication
Knowledge of Microsoft technology such as Server, AD, DNS, and Office 365/Exchange
Skilled in Active Directory concepts, including users, security groups, policies
Excellent communication skills, both verbal and written are required