Offer summary

Qualifications:

Bachelor's degree in a relevant field such as accounting, business administration, or IT., 3-5 years of experience in transaction monitoring or fraud investigation., Proficiency in using fraud detection software and tools in relevant industries., Strong analytical skills and understanding of payment transaction trends..

Key responsibilities:

Analyze E-Channel transactions to identify suspicious patterns.

Flag suspicious transactions for review and contact customers for verification.

Investigate and block fraudulent accounts from transactions.

Prepare reports on fraudulent activities and collaborate with other teams for compliance.

Job description

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023, and currently processes the majority of the POS transactions in Nigeria.

About the role

The Transaction Monitoring Analyst will work under the guidance of the Lead, Fraud Solutions Management to detect and prevent fraudulent/suspicious transactions from customers’ accounts. Transaction Monitoring Officers will work collaboratively with the fraud prevention officers and fraud investigation and prosecution officers to ensure that fraud risks are effectively managed.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

Duties & Responsibilities:

The Transaction Monitoring Analyst will:

Analyze E-Channel transactions and identify suspicious and unusual patterns and behaviors
Ensure suspicious transactions are flagged for additional reviews, and liens are placed on fraudulent inflows.
Contact customers to verify the authenticity of transactions using the enterprise’s applications and tools
Investigate, identify and ensure fraudulent accounts are blocked or restricted from carrying out transactions.
Monitor customers’ accounts and transactions to determine those with high fraud risks.
Report suspicious outflows to beneficiary institutions and collaborate with external parties, including financial institutions and law enforcement agencies to salvage funds
Communicate fraudulent outflows/inflows to the Fraud Investigation & Prosecution Team for detailed investigation.
Prepare timely reports on fraudulent transactions and collaborate with other teams to ensure compliance with internal policies and regulatory requirements.

Qualifications:

Bachelor's degree in a relevant field (such as accounting, business administration, computer science, IT, information security, economics). Relevant accounting or security certifications such as ACA, CFE, Security+ is an added advantage.

Experience:

3-5 years experience in transaction monitoring,customer service, fraud investigation or fraud examination with proficiency in using fraud detection software and tools in Banking, Finance, FMCG, Insurance, or FinTech industries. A combination of any two or more experience(s) is a strong advantage.

Competencies:

Strong understanding of payment transaction trends and account statement analysis.
An excellent team player, target driven, and highly motivated.
Excellent analytical and problem-solving skills.
Excellent understanding of transaction routing and processing.
Strong verbal, speaking and written communication and interpersonal skills.
Excellent time management skills
Knowledge of banking or FinTech industry regulations or standards may be necessary.

What to expect in the hiring process