Offer summary

Qualifications:

4+ years of product management experience, preferably in fintech or financial services., Experience with KYB, onboarding, or risk decisioning is a plus., Strong analytical skills with a focus on data-driven decision-making., Excellent communication and stakeholder management abilities..

Key responsibilities:

Own the onboarding experience for business clients from sign-up to activation.

Identify and address friction points to improve conversion and reduce drop-offs.

Collaborate with cross-functional teams to ensure user-first and compliant onboarding.

Manage vendor integrations and oversee successful launches of new features.

Job description

Join us as a Senior Product Manager responsible for the Business Client Onboarding area and help us design and develop products that ensure our users a fast, secure, and seamless start to using our services.

Your Mission

Design and scale seamless onboarding experiences for business clients joining our Multicurrency Account and Payment Gateway products. You’ll drive high-conversion, low-friction KYB flows that meet regulatory standards and delight users from day one.

What You’ll Do

Own the onboarding experience for business clients – from sign-up to successful activation.
Improve conversion and reduce drop-offs by identifying and addressing friction points.
Automate manual processes in KYB and risk evaluation, improving speed and efficiency.
Collaborate with Risk, Compliance, Ops, Engineering, and Design to deliver onboarding that’s user-first and compliant.
Validate new features through testing and feedback.
Coordinate cross-team delivery and oversee successful launches.
Manage vendor integrations.

We’re Looking For Someone Who Has

4+ years of product management experience, ideally in fintech or financial services.
Exposure to KYB, onboarding, or risk decisioning (nice to have).
Track record of improving user experience in complex or regulated environments.
Strong analytical skills; data-driven decision-making.
Excellent communication and stakeholder management.
Self-starter who thrives in fast-paced, cross-functional teams.
Based in the EU, with availability for quarterly travel to Poland (covered as business delegation).

What we offer?

Real influence on shaping the ZEN.COM.
Work in an environment where innovation and effectiveness truly matter.
Competitive salary and flexible working conditions.
Private medical healthcare.
Internal and external training opportunities.

If you want to have a real impact on the experience of thousands of users and work with committed teams in an environment that values ownership, transparency, and pace – apply today!

Required profile