Offer summary

Qualifications:

At least 2 years of experience in education or related fields., Familiarity with Student Management Systems or LMS platforms., Knowledge of compliance standards like CRICOS, TEQSA, or ASQA is a plus., Strong organizational skills and attention to detail..

Key responsibilities:

Administer Meshed software for course creation and student records management.

Generate and analyze compliance reports for clients.

Troubleshoot issues and provide support to clients effectively.

Train education providers on using Meshed and assist in content creation.

Job description

This is a remote position.

AU Student Management Systems Specialist (WFH)

Background

Join PeoplePartners in partnership with a leading company in the education/training industry as a Student Management Systems Specialist. If you have a knack for handling and maintaining high-performing Student Management Systems, this role is for you.

About the Role

This isn’t your average admin role. You’ll be the go-to guru for Meshed software—making sure it’s used properly, data is clean, clients feel supported, and reports are humming. You’ll dive deep into student management systems and help education providers keep their wheels turning smoothly (and compliantly ). Your impact? You’ll be the quiet achiever behind the scenes ensuring that students get enrolled, progress is tracked, and providers meet all their regulatory obligations.

Your Key Responsibilities:

Administer Meshed software like a pro—course creation, student records, enrollments, progress tracking, compliance.
Generate and analyze reports that help clients stay compliant and make data-driven decisions.
Troubleshoot issues and work with clients to solve problems (before they become headaches).
Train and support education providers on using Meshed effectively (we love proactive help!).
Assist in content creation—think guides, how-to videos, FAQs.
Stay across compliance needs in the VET and Higher Ed space.

Requirements

About YOU

You're smart, proactive, and quietly confident. You love ticking things off a checklist but don’t mind stepping up for a client call. You enjoy systems (and making them better), care about accuracy, and are always thinking “how can this run smoother?”

You value impact over ego.
You’re a natural helper and teacher.
You love learning and making others look good.
You can juggle a few balls without dropping the important ones.
You find joy in doing work that matters (even if it’s behind the scenes)

About YOUR Work History

You've got at least 2 years' experience post-graduation (sorry grads, not this time ).
You’ve worked in education, RTOs, or with Aussie companies—so you get the lingo and the vibe.
You’re familiar with CRICOS, TEQSA or ASQA (or at least curious to learn).
You’ve used Student Management Systems or LMS platforms, and ideally even created content or how-to guides before.
You’ve played a role that required accuracy, structure, and people skills —bonus if you’ve juggled all three!

About the Culture YOU Thrive In

You don’t need ping pong tables and bean bags. You want:

Clear expectations.
Accountability without micromanagement.
A culture that backs its people.
The occasional emoji or meme in the group chat.
A place where you can grow and get better—fast.

Key Responsibilities YOU Can’t Wait To Do

Learn Meshed inside-out (and maybe teach us a trick or two).
Create and run smooth client processes that make life easier.
Collaborate with a bunch of smart, kind, capable teammates.
Build trust with clients by solving their Meshed mysteries.
Create useful content people actually use.

How YOU Will Be Measured

Accuracy and timeliness of data and reports.
Client satisfaction and responsiveness.
Completion of key process improvements.
Contribution to system and content upgrades.
Compliance knowledge (CRICOS, TEQSA, ASQA) put into practice.

When & Where YOU Will Work

100% Remote (you can work from anywhere).
AU Day Shift hours.

Benefits

Permanent Work-from-home setup
Company-provided equipment
Secondary Wi-Fi Modem
21 Leave Credits Annually - Leave benefits begin on Day 1.
100% conversion of UNUSED leave credits
HMO on Day 1
13th Month Pay
Grab Voucher every month
Birthday Gift
Loyalty Gift
Christmas Gift
Work-Life Balance
Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.