Offer summary

Qualifications:

Proven experience managing ecommerce stores, preferably with Shopify., Strong analytical skills with experience in GA4 and reporting dashboards., Good understanding of SEO, PPC, email marketing, and social media advertising., Excellent English communication skills, both written and verbal..

Key responsibilities:

Manage and optimize the Shopify store, including products and promotions.

Oversee ecommerce performance reporting and implement digital marketing strategies.

Coordinate marketing campaigns across various channels and ensure operational excellence.

Assist the director with business tasks, including scheduling and reporting.

Job description

This is a remote position.

Schedule:

Mondays to Fridays, 8:00 am to 4:30 pm, Poole, UK (with 30-minutes unpaid break)

Role Overview:

As E-commerce Manager, you will own the end-to-end management of our online store. You will be responsible for driving sales growth, optimizing the user journey, improving website performance, and collaborating with marketing teams to deliver exceptional customer experiences.

Key Responsibilities:

Manage and optimize our Shopify store (products, categories, promotions, UX)

Oversee ecommerce performance reporting, including website analytics, conversion rates, and KPIs

Implement SEO, CRO, and digital marketing strategies to drive traffic and sales

Coordinate marketing campaigns across email, social media, and paid channels

Work closely with product, logistics, and customer service teams to ensure operational excellence

Manage agency and freelancer relationships as needed

Proactively identify website issues, troubleshoot, and liaise with technical support if necessary

Management and Training Coordination: Respond to emails, facilitate training, coordinate team activities, update work processes, and create comprehensive work guides

Assist the director with a range of business tasks including scheduling, reporting, supplier coordination, and project follow-ups

Requirements

Proven experience managing ecommerce stores (Shopify experience highly desirable)
Strong analytical skills, with experience using GA4, Shopify Analytics, and reporting dashboards
Proficient in using tools like Excel/Google Sheets
Good understanding of SEO, PPC, email marketing, and social media advertising
Knowledge of UX/UI best practices for ecommerce
Commercial mindset with an eye for growth opportunities
Self-motivated, organized, and capable of working independently
Excellent English Communication: Both written and verbal
Some experience in Image / video editing

Good to have:

Experience with international ecommerce or marketplace integrations (e.g., TikTok Shop, Amazon).
Experience in 3rd party order management like Linnworks
Experience in applying AI to business / website areas