Offer summary

Qualifications:

Proven experience in property management or a related field., Understanding of basic accounting principles and financial transaction processing., Excellent written and verbal communication skills in English., Strong attention to detail and ability to follow documented processes..

Key responsibilities:

Serve as the primary point of contact for tenant communications, handling incoming calls and messages.

Process and respond to automated system notifications through our custom platform.

Manage financial transactions including credit card charges, utility bills, and payment processing.

Ensure timely response to tenant requests and maintenance issues.

Job description

This is a remote position.

Role Name: Property Management Assistant

Schedule:

40 hours/week, Monday to Friday 9am to 6pm New York time with 1 hour of unpaid break
Eastern Time business hours

Client Timezone: Eastern Time (EST/EDT)

Client Overview

Join a rapidly growing, technology-driven property management company that’s revolutionizing the industry through innovative systems and smart automation. This forward-thinking organization has built a sophisticated digital infrastructure that streamlines operations and enables rapid scaling. With ambitious expansion plans and a commitment to leveraging cutting-edge technology, this company offers an exciting opportunity to be part of the future of property management.

Job Description

We’re seeking a tech-savvy Property Management Assistant to join our digital-first operation. You’ll work within our custom-built automation system, managing tenant communications, processing financial transactions, and ensuring smooth day-to-day operations. This role offers unique exposure to modern property management techniques, utilizing tools like Discord for workflow management and automated systems for transaction processing. As we execute our ambitious growth strategy, you’ll have the opportunity to grow with us and play a key role in our expansion.

Responsibilities

Serve as primary point of contact for tenant communications, handling incoming calls and messages
Process and respond to automated system notifications through our custom platform
Manage financial transactions including credit card charges, utility bills, and payment processing
Handle digital mail correspondence and documentation
Monitor and action items in our automated workflow system
Execute follow-up tasks and maintain detailed records
Ensure timely response to tenant requests and maintenance issues
Assist in scaling operations through systematic process execution

Requirements

Proven experience in property management or related field
Understanding of basic accounting principles and financial transaction processing
Demonstrated ability to learn and master new technology systems
Excellent written and verbal communication skills in English
Strong attention to detail and ability to follow documented processes
Self-motivated with ability to work independently
Professional discretion in handling sensitive information
Comfort with digital tools and automation systems
Ability to maintain consistent Eastern Time business hours
Strong organizational skills and proactive work approach