Offer summary

Qualifications:

Experience in advertising technology or a related field., 3+ years of experience in a DSP/programmatic work environment., Excellent written and verbal communication, organizational, and time management skills., Ability to analyze and interpret significant amounts of data..

Key responsibilities:

Collaborate with cross-functional teams to integrate client feedback into product decisions.

Work with the Media Buying team to create effective media buying strategies for clients.

Review campaign performance and provide feedback to optimize setups.

Educate clients on platform features and enhance their programmatic buying knowledge.

Job description

🚀About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

⭐About Our Client

Our client is a fast-growing mobile ad tech company specializing in in-app programmatic advertising. Their Demand-Side Platform (DSP) empowers advertisers to efficiently reach their target audience across mobile devices. They are seeking a skilled and experienced Senior Account Executive to join their dynamic team and contribute to their continued success.

Location & Work Set-up: Remote (Dubai)

As Customer Success Manager for the Middle East and North Africa, you’ll drive revenue growth and platform adoption through strategic account management and strong client relationships. Working closely with Sales and Media Buying teams, you’ll help clients achieve their business goals by guiding them through the platform, DSP strategy, and optimization. From onboarding and training to ongoing support, you’ll play a key role in their digital success.

Requirements

Responsibilities:

Collaborate with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve overall client experience
Work closely with the Media Buying team to help them understand client objectives and goals to create the best media buying strategy for each new client
Review campaign performance and provide detailed feedback to media buyers to adjust campaign setup and achieve optimization
Work closely with the Media Buying and Sales teams to drive revenue and enhance the performance of client campaigns
Educate clients on new platform features, DSP partners, services, and relevant practices
Educate and grow the programmatic buying knowledge of clients.

Qualifications:

Experience in advertising technology or a related field
3+ years of experience in a DSP/programmatic work environment
Ability to adapt quickly to a rapidly changing technology environment
Ability to learn complex software applications and thrive in a fast-paced, digital environment
Excellent written and verbal communication, organizational, & time management skills
A passion for achieving higher levels of growth and development with Bidease
Ability to assist, manage and abide by client’s needs and work with complaints in a concise and respectful manner
Comfortable working with multiple clients and accounts at a time across a diverse set of industries
Ability to analyze and interpret significant amounts of data
Ability to speak, read, and write in English fluently

Required profile