Product Specialist

A Little Bit about Us

VarSome.com is the world’s leading website for professional human genetics. With more than 5 000 citations in scientific papers, 60 000 registered professional users, we are seeking to bring together all the human expertise in molecular genetics. VarSome Clinical is a comprehensive decision support software platform for genetic testing.

VarSome is created by Saphetor, a Switzerland-based precision medicine company with offices in Lausanne, Boston, and Athens, using bioinformatics to apply human genome data to improve health and lives worldwide. 

Saphetor is pioneering the use of big-data sequencing technology, such as exome and whole-genome sequencing, for clinical practice. We are involved in both clinical research and diagnostics, providing our clients with quality analysis and interpretation of next-generation DNA sequencing
(NGS) data. All our services are provided over the web, and our VarSome.com website is the
world’s prime reference for genetic variant interpretation.

The Opportunity

The Product Specialist is part of the Product Management division and reports to the Product Manager. You are a solution, technology, and commercial-thinking, team-focused professional. You will work on product specification, contributing to the prioritization of projects  in alignment with company business strategy and market needs, and are accountable for the final product deliverables.

Role Responsibilities

1. Participate in the functional product development life cycle

• Meet with end users to gain a fundamental understanding of end-to-end customer workflows.
• Support the product development process by participating in brainstorming sessions, prototype testing, and feedback collection.
• Assist in developing scope and providing detailed functional descriptions for new product features and improvements that are clearly understood by the software development and quality assurance teams.
• Participate in delivering user acceptance criteria.
• Participate in scrum meetings and product sprint planning.

2. Interact with cross-functional teams

• Actively partner with stakeholders including R&D, developers, UX, and others during the visioning and concept development phase.

• Work closely with the product management and business teams to create product specifications that fit the company goals.

3. Play out as a technical product Champion

• Assist in the preparation of training materials and presentations for internal and external stakeholders.
• Conduct technical training/demo for sales.
• Communicate complex scientific topics in simple terms to internal technical stakeholders.
• Participate in establishing a case study for customer presentation or marketing purposes. 
• Present at conferences and trade shows.
• Product Maintenance:  Ongoing care and support of product line, including monitoring customer satisfaction, competitor activity, new customer needs and sales support material, product changes and maintaining a business intelligence database for the product portfolio

4. Oversee the user needs

• Actively communicate with external end users for feature design.
• Participate in collecting customer feedback.
• Contribute to maintaining our product backlog.
• Participate in following competitors’ technical design for product features.

5. Support Marketing & Sales

• Help develop product launch plans in collaboration with Marketing including product training for Sales and other departments.
• Written content for marketing & sales.
• Create content for webinars and other sales activities.
• Technical documentation.

What you will bring:

• Master’s or PhD in life sciences, computer science, or related field.
• 3+ years of experience in bioinformatics or product management, ideally in oncology or molecular diagnostics.
• Strong understanding of NGS technologies, clinical genomics, and molecular pathology workflows.
• Familiarity with bioinformatics product development, regulatory frameworks (e.g., IVDR, HIPAA), and market dynamics.
• Ability to interpret scientific and clinical data and communicate it clearly across diverse audiences.
• Excellent communication and collaboration skills. 
• Fluency in English
• Highly organized, proactive, and team-oriented.
• Willingness to travel internationally and stay current with advances in the field.

Your career journey with us includes:

• A position in a fascinating healthcare growth domain, at the cutting edge of technology.
• A competitive compensation package 
• Remote work with occasional meetings. Everyone in the company speaks fluent English and the company is very experienced in coordinating a regionally distributed team, using an agile workflow.
• Endless learning opportunities while transferring new technologies from academics to clinical practice all over the world.

Saphetor is proud to be an Equal Opportunities Employer. We provide equal employment opportunities to all qualified applicants and our employees, regardless of race, color, religion, national origin, age, sex, medical condition or disability, sexual orientation, gender expression, or marital status.