Client Manager- Large Legal Sales


Offer summary

Qualifications:

Bachelor's degree or equivalent experience required; JD or MBA is a plus., Proven success in B2B SaaS or legal tech sales, managing complex accounts in large enterprises or professional services firms., Strong communication, organizational, and cross-functional collaboration skills., Proficient in Salesforce and sales enablement platforms like Gong and Seismic..

Key responsibilities:

  • Manage defined accounts and develop Customer Success Managers.
  • Drive product adoption and customer relationships through proactive account plans.
  • Build strategic growth plans in collaboration with product specialists and customer success teams.
  • Develop trusted relationships with key stakeholders to expand influence and opportunities.

Elsevier logo
Elsevier XLarge https://www.elsevier.com
5001 - 10000 Employees
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Job description

Do you enjoy having a Consultative approach towards sales and driving revenue?
 

Do you enjoy collaborating with teams and customers to deliver on common goals?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

A a Client Manager on the Large Law Team, you are responsible for your defined accounts, and the development and training of assigned Customer Success Managers. You will report on driving product adoption, usage, and customer relationships. You will aim to improve the positioning of LexisNexis from both a retention and expansion perspective.
 

Responsibilities

  •  Driving renewals and upsells by executing proactive account plans, uncovering unmet needs, and delivering tailored, consultative solutions to legal professionals
  • Building and executing strategic growth plans across defined territories by partnering with product specialists, customer success, and GTM operations to maximize client lifetime value
  •  Positioning LexisNexis’ legal research, analytics, and AI-enabled workflow platforms as business-critical solutions tailored to practice groups, knowledge management, and firm operations
  • Developing trusted relationships with key stakeholders including managing partners, C-suite executives, KM leaders, and practice chairs to expand influence and opportunity within each firm
  • Navigating complex buying groups and firm hierarchies to secure renewals, grow key relationships, and align solutions to operational priorities and decision-making structures
  • Leveraging Salesforce, Gong, and Seismic to drive pipeline discipline, monitor engagement, surface insights, and inform both outreach strategy and internal product feedback loops

Requirements

  • Have impressive years of B2B SaaS or legal tech sales, with proven success managing and expanding complex accounts in large Enterprises and/or Professional Services Firms
  • Have a great executive presence, communication, organizational, and cross-functional collaboration skills
  • Have proven ability to negotiate contracts and close business in a team selling environment
  • Be proficient in Salesforce, sales enablement platforms (e.g., Gong, Seismic, Outreach), and generative AI tools (e.g., MSFT Copilot, ChatGPT)
  • Have a Bachelor's degree or equivalent experience required; JD or MBA a plus
  • Be able to travel up to 50% (primarily day travel)

Work in a way that works for you

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.  We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals.

Working For You

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:


● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Salary Range

The base compensation for DC- Based candidates is $93,000.

The base compensation for Maryland- Based candidates is $80,000.

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Negotiation
  • Organizational Skills
  • Executive Presence
  • Relationship Building
  • Communication
  • Problem Solving

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