Concession Staff - Marigolds and Onions

Description

Marigolds and Onions provides customers across the GTA with one stop shop catering experience. From Daily drop offs to large scale events our commitment to our client is unsurpassed. Founded in 1991 and headquartered in Toronto, we have grown to be one of Toronto’s leading catering/event Production Companies. We count some of Toronto’s major professional firms and organizations as our loyal long-term clients. Numerous venues, charitable organizations and sporting events are catered for by Marigolds and Onions.

We are hiring Concession Staff to work in various roles within our food and beverage operation at upcoming events. These include bartenders, cashiers, and support staff. Each position is critical in ensuring smooth service and an exceptional guest experience. Applicants must be able to commit to working each day of the event, as each role is staffed by a single individual.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide outstanding customer service in a fast-paced concession setting
• Assemble and fill guest orders quickly and accurately
• Support setup duties such as brewing coffee, preparing condiment stations, and stocking fridges and merchandisers
• Serve beverages, including opening beer, pouring wine, and retrieving items from fridges or displays
• Work collaboratively with team members to ensure efficient service and support during peak times
• Maintain cleanliness in the workspace throughout the shift, including wiping counters, emptying trash, and restocking
• Follow all food safety, alcohol service, and event protocols
• Remain on your feet for extended periods and perform repetitive tasks as needed
• Assist with closing duties including cleaning, restocking, and organizing equipment

Qualifications

SCREENING QUESTIONS

• Are you legally eligible to work in Canada?
• Do you have any restrictions on the number of hours you can work per week?
• Are you able to commute or travel to the event location?
• Are you available to work every day during the event schedule?

QUALIFICATIONS

• Valid Smart Serve Certification is required for all positions
• Previous experience in concessions, customer service, bartending, or event food & beverage preferred
• Strong attention to detail and ability to work quickly and efficiently
• Comfortable working in a fast-paced, high-volume environment
• Excellent communication skills and ability to work as part of a team
• Physically capable of standing for long periods and lifting up to 25 lbs
• Ability to maintain a positive attitude under pressure and during busy service times

CORE COMPETENCIES

• Customer Service: Maintains a friendly and professional demeanor with guests
• Efficiency: Fulfills orders quickly and accurately
• Teamwork: Collaborates with peers to maintain a smooth operation
• Cleanliness: Keeps station organized, clean, and fully stocked
• Reliability: Arrives on time and completes assigned shifts as scheduled

WORK ENVIRONMENT

• Event-based concession setups in high-traffic areas
• Indoor and outdoor environments, possibly exposed to varying weather conditions
• Standing, walking, and lifting throughout shifts in a fast-paced atmosphere

PHYSICAL DEMANDS

• Prolonged standing and repetitive tasks
• Frequent walking and lifting of items such as beverage trays, boxes, and inventory (up to 25 lbs)
• Use of basic kitchen and beverage equipment

POSITION SALARY & BENEFITS

• Rate: $18/hour
• Schedule: Varies by shift; full event availability required
• Perks: On-site meals, a dynamic team environment, and opportunities for future events with Marigolds & Onions