Offer summary

Qualifications:

Educated to GCSE, grade A-C or equivalent., Proven exceptional customer service skills., Level 2 NVQ Plumbing is desirable., Water Hygiene knowledge is desirable, but no previous experience necessary as full training will be provided..

Key responsibilities:

Carrying out legionella control tasks including water temperature checks and system servicing.

Undertaking cleaning and disinfecting of hot and cold-water systems.

Fault finding on customer sites and implementing corrective actions.

Communicating effectively with customers and colleagues to meet contract requirements.

Job description

Aquacare is a specialist water hygiene and commercial heating provider offering expert assistance to businesses of all sizes. Through monitoring and remedial action, we help businesses build and maintain compliant Legionella control systems and modern and efficient heating plant rooms resulting in long-standing high-quality relationships. Aquacare is part of the Pennon Water Services Team, which is part of the Pennon Group.

As employees we thrive in a supportive working environment, developing and continuously learning to ensure we are all working at our best and we’re looking for enthusiastic people to join our growing team and be part of our continued success.

Are you an experienced Technician looking for a new challenge?

We currently have an exciting opportunity available for a Water Hygiene Technician to join our team based in Bournemouth. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary £24,088 - £25,103 per annum.

About the role:

As our Experienced Water Hygiene Technician, you will be carrying out legionella control tasks for our customers (this includes water temperature checks, water system dosing, shower heads and TMVs servicing and other water hygiene tasks), most sites based in the South of England, we are looking for engineers based in either of the following locations (Taunton, Devon, Basingstoke, or Wokingham.

What you’ll be doing:

Undertaking regular temperature checks, flushing and sampling monitoring and keeping records on customers’ properties and sites

Undertaking more complex cleaning and disinfecting of hot and cold-water systems and cooling systems

Undertaking TMV and Shower Heads Servicing and maintenance

Undertaking fault finding on customer sites where issues are identified and implement corrective actions to enable a first-time fix

Working with the scheduling team to ensure all jobs are efficiently and productively planned, completed and loaded correctly onto the mobile equipment

Effectively communicating with customers and colleagues to ensure all on site contract requirements are met to the customers satisfaction

Escalating any missed tasks immediately and any concerns or compliance issues in a timely fashion

What we are looking for:

Educated to GCSE, grade A-C or equivalent

Proven exceptional customer service skills

Level 2 NVQ Plumbing is desirable

Water Hygiene knowledge is desirable, however no previous experience necessary as full training will be provided

What's in it for you:

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:

Generous holiday allowance plus bank holidays

A discretionary Bonus

Competitive Contributory Pension

Share-save Scheme

Various health benefits

Wellbeing support programmes

A range of Group Discounts

Cycle to Work Scheme

Financial support services

And plenty more!

Closing Date: Thursday 29th May 2025

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.

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