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Azure Engineer II (AD & Windows exp is mandatory)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Anywhere

Offer summary

Qualifications:

4-6 years of experience in infrastructure support focusing on Active Directory, Azure, and Windows Server., Strong troubleshooting skills in hybrid identity, authentication, patching, and backups., Hands-on experience with PowerShell scripting for automation and diagnostics., Certifications such as AZ-104, SC-300, or ITIL Foundation are preferred..

Key responsibilities:

  • Manage user accounts, groups, and group policy objects in Active Directory.
  • Support Azure Active Directory management, including user/device management and conditional access.
  • Troubleshoot and resolve issues related to Windows Server operations and patch compliance.
  • Monitor and respond to alerts and performance issues in a hybrid cloud environment.

Rackspace Technology logo
Rackspace Technology Large https://www.rackspace.com
5001 - 10000 Employees
See all jobs

Job description


Job Summary:
We are seeking a skilled L2 Engineer with solid experience in Active Directory, Microsoft Azure, and Windows Server Operations. The candidate will support day-to-day infrastructure management, incident resolution, patching, backups, and monitoring within a hybrid cloud environment under Rackspace Managed Services.
 
Core Responsibilities:
 
1. Active Directory:
·        Manage user accounts, groups, OUs, and group policy objects (GPOs).
·        Troubleshoot replication issues, login failures, DNS dependencies, and trust relationships.
·        Perform domain controller health checks and FSMO role verifications.
·        Investigate account lockouts, authentication delays, and Kerberos issues.
·        Support AD-integrated services like Certificate Authority and audit policies.
 
2. Azure:
·        Support Azure Active Directory (Entra ID): user/device management, conditional access, MFA, and SSPR.
·        Monitor and troubleshoot Azure AD Connect sync failures and identity provisioning issues.
·        Handle RBAC access issues, subscription/resource-level permissions, and role assignments.
·        Monitor backup jobs and troubleshoot issues via Azure Backup (Recovery Services Vaults).
·        Manage patching compliance via Azure Update Manager, resolve failed updates.
·        Respond to alerts and performance issues using Azure Monitor, Log Analytics, and Defender for Cloud.
 
3. Windows Server:
·        Troubleshoot DFS namespace and replication issues.
·        Execute scheduled patching using WSUS, SCCM, or Azure Update Manager.
·        Perform post-patching validation and manage reboots/change approvals.
·        Analyze system performance (CPU, memory, disk), Event Logs, and service failures.
·        Support basic server roles like File Server, Print Server, and IIS (if applicable).
·        Maintain patch compliance and backup readiness for on-prem and Azure-based Windows workloads.
 
Required Skills & Experience:
·        4–6 years in infrastructure support with a focus on AD, Azure, and Windows Server.
·        Strong troubleshooting skills in hybrid identity, authentication, patching, and backups.
·        Hands-on with PowerShell scripting for automation and diagnostics.
·        Comfortable working in a fast-paced Managed Services or MSP shared environment.
 
Certifications (Preferred but not mandatory):
·        AZ-104 (Azure Administrator Associate)
·        SC-300, MD-102, or equivalent
·        ITIL Foundation certification

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Active DirectoryMicrosoft Operating SystemsMicrosoft AzureBackup AdministrationServer PatchingHybrid Cloud ComputingIncident ManagementWindows PowerShellContinuous Monitoring

Other Skills

  • Troubleshooting (Problem Solving)
  • Teamwork
  • Communication
Are you interested?

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