Manager, Senior Software Engineer

Position Profile

This is a Senior Manager role responsible for first-line management of a team of highly skilled engineers, scientists, and lab technicians engaged in the design, analysis, and testing of advanced, complex systems and products. This position oversees a department including Principal, Advisory, and Senior Engineers, and supports project integration and validation across hardware, software, and cloud applications.

Key Responsibilities

• Lead and manage technical staff involved in design, development, testing, and validation of complex systems.
• Establish and implement departmental policies and procedures.
• Contribute to development of company-wide strategies, goals, and objectives.
• Collaborate with customers and stakeholders to gather requirements and develop technical solutions.
• Actively engage in technical design and troubleshooting, ensuring system performance and quality.
• Communicate effectively with all levels of internal and external stakeholders, including executive leadership.
• Support IP development by documenting results, preparing technical papers, and submitting disclosures.
• Oversee budget planning and management for expenses, capital investments, and personnel.
• Attend technical conferences and customer meetings as needed.
• Ensure alignment with quality standards and technical requirements.
• Perform other duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree in Engineering or equivalent experience.
• Proven experience managing software engineering teams, including goal setting, performance evaluation, and recruitment.
• Experience in test engineering and quality assurance.
• Broad technical knowledge including advanced systems design, cloud technologies, and software engineering practices.

Knowledge, Skills & Abilities

• Deep understanding of quality assurance processes and Agile methodologies.
• Proficient in Atlassian tools (Jira, Confluence, Jira Align, JPD).
• Familiarity with automation tools and integration techniques for complex codebases.
• Hands-on experience with cloud technologies, preferably AWS.
• Exposure to Machine Learning (ML) and Artificial Intelligence (AI).
• Knowledge of print quality, color science, and related tools.
• Experience managing lab operations and inventory.
• Ability to support field operations and customer-facing environments.

Working Conditions, Mental and Physical Demands

• Must be able to manage job-related stress and workload effectively.
• May be exposed to regulated environments involving dust, fumes, or chemical agents.
• Must be adaptable to overtime, out-of-town travel, and evolving work assignments.
• Ability to manage multiple tasks and communicate clearly in both written and verbal form.
• Willingness to collaborate and maintain positive relationships with team members, leadership, and clients.
• Must be proactive in learning new systems and taking ownership of responsibilities.

Ricoh is an EEO/Affirmative Action Employer – Minorities/Women/Protected Veterans/Disabled