Global Sales Leader, Smart Retail Solutions

Job Summary

The Global Sales Leader for Smart Retail Solutions will define and lead the global sales strategy for Lenovo’s intelligent retail portfolio, driving growth through AI-powered solutions that help retailers modernize operations, improve agility, and elevate customer experiences. This executive role is responsible for driving global go-to-market strategy, partner alignment, and enterprise client engagement to position Lenovo as a strategic partner in retail transformation.

About Solutions and Services Group (SSG)

Lenovo’s Solutions and Services Group (SSG) brings together all of Lenovo’s IT solutions and services across PCs, infrastructure, and smart verticals—including managed services, professional services, and as-a-Service offerings. Through our TruScale brand and vertical-specific innovation, we enable businesses to transform with speed, simplicity, and confidence.

Major Responsibilities

Global Sales Leadership

• Lead a high-performing global sales organization focused on Smart Retail Solutions, including AI-powered insights platforms, point-of-sale modernization, inventory optimization, edge computing, and digital signage.
• Establish sales priorities and performance targets aligned with Lenovo’s strategic vision for intelligent retail transformation.

Growth Strategy & Execution

• Develop and execute a scalable global go-to-market strategy to address retail-specific challenges such as labor shortages, fluctuating demand, and rapidly evolving customer expectations.
• Own global pipeline development, deal execution, and revenue growth across enterprise and mid-market retail segments.

Customer Engagement & Value Creation

• Partner with global and regional retail brands to co-create solutions that use Lenovo AI to generate actionable insights, streamline store operations, and enable personalized omnichannel experiences.
• Become a trusted advisor to retail technology and business leaders by aligning Lenovo offerings with measurable operational and customer outcomes.

Innovation & Industry Alignment

• Translate market trends into solution roadmaps and strategic selling motions, ensuring Lenovo’s Smart Retail offerings remain differentiated and relevant.
• Champion the integration of edge AI, computer vision, IoT, and predictive analytics into the retail ecosystem.

Partnership & Ecosystem Development

• Establish and expand partnerships with leading retail technology providers, ISVs, and solution integrators to enhance solution completeness and market reach.
• Engage hyperscaler and AI platform partners to deliver scalable, cloud-connected AI services tailored for retail.

Organizational Development

• Attract, develop, and lead a diverse global sales team with expertise in retail tech, consultative selling, and solution-based growth.
• Foster a high-performance culture focused on accountability, collaboration, and continuous learning.

Skills and Experience

Basic Qualifications

• At least 10 years of experience in retail technology or IT services, with a focus on digital transformation or intelligent edge/AI solutions.
• At least 5 years of global sales leadership experience, managing large teams and complex sales cycles across regions.
• Proven track record in selling enterprise-grade technology or services into global and regional retailers.
• Bachelor’s degree in a relevant field or equivalent experience.

Preferred Qualifications

• Experience with AI/ML platforms, edge computing, and retail-specific use cases such as computer vision, loss prevention, customer analytics, and personalized engagement.
• Strong understanding of retail industry dynamics, from front-end operations to supply chain and back-office transformation.
• Demonstrated ability to build and scale strategic partnerships in the retail tech ecosystem.
• Master’s degree in Business, Retail Innovation, or Data/AI disciplines is a plus.
• Willingness and ability to travel globally >50% to drive customer engagement, partner collaboration, and regional sales enablement.

The base salary range budgeted for this position is $171,480 - $228,660. Individuals may also be considered for bonus and/or commissions. Lenovo’s various benefits can be found on www.lenvobenefits.com.

In compliance with Colorado's EPEWA, the expected Application Deadline for this position is 06/01/2025 – this applies to both internal and external candidates. In compliance with Colorado's EPEWA, we are accepting applications for this posting on an ongoing basis.