Senior Compensation Analyst

Compensation Analyst III

Shift: Midshift – 5pm to 2am

Work Set-Up: Indeifnite WAH

PURPOSE STATEMENT

Responsible for evaluation, development, and implementation of compensation administration including base pay analysis, variable pay design and administration as well as global pay. Responsibilities will be a combination of day-to-day operations as well as project work. Activities may include competitive market analysis, salary surveys participation, titling review and job architecture, incentive plan design, base and incentive pay administration, and participation in performance merit review process.

ESSENTIAL JOB DUTIES

Job Duties:

· Key player in the integration of compensation structures, processes, and policies as it relates to mergers, acquisitions, and other strategic or high-profile projects.

· Responsible for proactively identifying gap areas and working with management regarding policy and procedure changes or additions as well as revising and assisting with communication.

· Administer assigned compensation programs, such as base and incentive pay, evaluating salary changes for conformance to company policy, and the performance merit review process.

· Support and partner with global Employee Experience teams to analyze compensation practices and needs outside of North America as well as make recommendations to Compensation Management regarding practices.

· Work with Compensation Management to develop and maintain global Labor Cost Calculators by using available resources and partnering with other corporate Employee Experience areas.

· Evaluate and catalog all variable pay programs, assist with plan design and documentation as well as internal controls for payout process.

· Analyze current trends regarding pay practices as well as current incentive plans in order to evaluate effectiveness of pay practices.

· Identify appropriate survey sources and lead participation and methodology reviews.

· Provide analytical support for compensation projects using research and data analysis skills and ability to navigate through multiple sources/formats of data.

· Respond to new position requests by partnering with recruiting and Employee Experience Business Partners to define need and evaluate context within existing job families in order to develop job description and slot into compensation structure.

· Work with compensation team to evaluate all jobs and recommend appropriate assignment of job architecture and salary grade including incumbent analysis.

· Maintain and update compensation tools, systems, or processes used to administer compensation programs such as merit increases, bonus administration, or job descriptions and evaluations.

· Develop compensation-related communication materials including presentations, policies, procedures, and guidelines

· Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

· Perform other duties as assigned by management.

QUALIFICATIONS

EDUCATION:

· High School Diploma or GED - Required

· Bachelor's Degree or equivalent work experience – Required

EXPERIENCE

Required experience: 5 - 7 years - Five or more years of related Compensation experience required. Experience with salary surveys, market analysis, job evaluation, base and incentive pay structures and administration required. Specific call center compensation experience strongly preferred

KNOWLEDGE, SKILLS, ABILITIES & OTHER CHARACTERISTICS:

Specific Job Related Knowledge, Skills, Abilities & Other Characteristics:

· Intermediate to advanced personal computer skills specifically Excel, Access as well as HRIS systems, preferably Oracle.

· Ability to research and analyze various types of information and make recommendations to effectively resolve problems or issues by using judgment that is consistent with standards, practices, and policies, procedures, regulations or government law.

· Proficient in analyzing conditions and making logical recommendations based on findings.

· Ability to prioritize and organize work in a multitasked environment.

· Proactive and detail oriented.

· Excellent interpersonal, written, and oral communication skills.

· Ability to adapt to a flexible schedule.

· Ability to maintain the highest level of confidentiality.

General Job Level Knowledge, Skills, Abilities & Other Characteristics:

· Excellent written, verbal and interpersonal communication skills.

· Ability to multi-task and adapt to change.

· Proven track record of meeting or exceeding customer experience and financial objectives

· Ability to maintain the highest level of confidentiality.

· Strong analytical and presentation skills.

· Proven track record in a metric focused environment

Career Level Attributes: BP3

· General Profile: Recognized as an expert within the organization and requires in-depth and/or breadth of expertise in own sub-function and broad knowledge of other job disciplines within the function. Solves unique problems that have a broad impact on the organization. Contributes to the development of functional strategy. Progression to this level is typically restricted on the basis of organization requirements.

· Functional: Requires conceptual and practical expertise in own area and general knowledge of related areas.

· Business Expertise/Acumen: Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate the company in the market.

· Leadership: Acts as a resource for other team members; may lead projects with limited risks and resource requirements.

· Problem Solving: Solves complex problems by taking a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information; escalates non-routine matters appropriately.

· Impact: Impacts a range of client, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.

· Interpersonal Skills: Explains complex, difficult and/or sensitive information; works to build consensus