Global Compensation and Benefits Manager

At Percepta, we bring first-class service across each market we support. As a Global Compensation and Benefits Manager working remotely in the United States, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture

What You’ll Be Doing

The Global Compensation and Benefits Manager is responsible for managing the administration, support, and delivery of global compensation programs aimed at attracting and retaining talent. This position will administer and support the various compensation and benefit programs including salary planning, merit process and increases, bonus programs, benefit renewals, compensation analysis along with managing the job evaluation and description process and FLSA duties testing and determination.

During a Typical Day, You’ll

• Manage and support the salary planning process and presentation documents to the Executive Leadership Team and Global Compensation Committee
• Review the evaluation of all international job positions, determining grade level classification, conducts FLSA duties test for all US positions while providing feedback and working with People Innovation staff and/or manager on the job description to ensure consistent global standards
• Conduct compensation analysis ranging from location-based analysis to annual salary comparisons, gathering data from varying sources, partnering with Operations and Finance for impact potential on margin and analysis implementation
• Reviews and approves all Requisitions and Salary Increase Request Forms (SIRF’s) for accuracy and adherence to compensation guidelines as outlined on the Global Compensation Approval Matrix for all global locations
• Partnering with WFM, Finance and Pricing on budget data and annual SOW price file builds. Ensuring the highest level of accuracy
• Assisting with compensation analysis and job evaluations for potential business bids. Validating researching with salary survey data, national and local government agencies, and internet recruitment sites as a checkpoint
• Managing the annual merit program including partnering with the Global People Innovation Team for data accuracy, process timelines, and through the compensation system while maintaining the system database
• Partner with the Director, Total Rewards on departmental legal compliance relative to Compensation and Benefits by monitoring and
• Assist with annual cycle projects such as Executive Compensation Plans, Annual Incentive Plans, and Operational bonus programs
• Assisting and supporting global benefit renewals along with managing the benefit analysis in those countries in which we support
• Manage and support the compensation and benefits team provide mentoring and coaching, collaborate on projects, and ensure continuous development of their knowledge of the organization and skills
• Provide support Analytics, HR Systems, and payroll functions as needed
• Perform other work-related duties and tasks as assigned by management

What You Bring to the Role

• Bachelor’s degree required
• Master’s Degree, preferred but not required
• HR, Compensation or Benefits Certification a plus
• 5 to 10 or more years working in Human Resources experience with a minimum of 6 years of compensation and benefits focus along with a minimum of 2 years of experience leading/managing a team
• Experience with Oracle, Kronos and Halogen preferred
• Job Grading Methodology (HAY, IPE Mercer, WTW, etc.)
• International pay bands development
• Strong Microsoft Office skills including use of analytical and data manipulation skills in Excel
• Organizational skills and flexibility for changing priorities ensuring a strong attention to detail
• Leadership skills – demonstrated ability to lead and manage a team ensuring engagement and development
• Strong communication skills – both written and oral along with demonstrated ability to build and maintain relationships
• Complex problem-solving skills – identification, analysis, evaluation of options, and implementation
• Critical Thinking skills – using logic and reasoning to identify strengthens and weakness

What You Can Expect

• Competitive Salary with Incentives
• Health/Dental/Vision/Life Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k) with company match
• Vacation/Sick Time and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount Program
• Training and Development Programs (Percepta College)
• Employee Rewards Program (Perci Perks)

A Bit More About Your Role

Percepta provides the equipment for this opportunity.

About Percepta

Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breath and play by them every day. As a Percepta team member, you can expect:

• Culture of Service - to be treated like you are the customer from day one
• Teamwork – belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions
• Respect – a team that is accountable, dependable and gives you their full attention
• Proactive – to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
• Career Growth - lots of learning opportunities for aspiring minds
• Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!
• Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.